3 Car Rental Brands at New Delhi International Airport (DEL)

Reviewed: January 5, 2024

Satisfied

Reviewed: July 10, 2019

avis made me awaited for 2 hrs in airport and then brought me to their office which was 7 kms far and then rejected.. so rudly behaviour of staff

Reviewed: March 13, 2019

I want to have back my money ! I commanded a Hyundai Creta or Dutson Renault , but they gave me a car which is only 30 usd per day and i have paid 275$ + 70 $ , it is not normal ! I want to have back my money . Avis of New Delhi is a big wrong ! The responsable of Avis of New Delhi is not good man and he is not professionl,

Reviewed: February 14, 2019

The vehicle was excellent. I booked a two-box car but got a three-box larger car instead. The car's condition was also very good. Satisfied.

Reviewed: November 12, 2021

No Bad condition

Reviewed: February 4, 2020

We never saw them. The location on the platform was wrong. Later, when we called, they said the store was not at the airport. Sometimes they said they would deliver the car to our hotel, other times they said there were no cars available. Various excuses... Later we took a taxi to the hotel, they said they would deliver the car, but never contacted us again.

Reviewed: December 28, 2019

Searched all over the airport and asked multiple staff members, only to find out the rental office is not in the airport. Had to call for a pickup. Called the office and provided my order number. They told me to wait for five minutes, but after 20 minutes, they called back saying no cars were available. After that, they just stopped responding. Contacted the rental platform, but they also couldn't reach the office. They suggested I take a taxi to the hotel and promised to arrange a car for the next day, but the same issue persisted. I only had the rental platform's IDL translation and English notarized certificate. This rental company was the only one that accepted it; others required an international driving permit (IDP). My trip was almost entirely ruined. It's been three days since I returned home, and the rental platform still hasn't given me a reasonable solution. Very disappointing experience!

Reviewed: December 28, 2019

Searched the entire airport and asked many staff members only to find out the store is not at the airport. Had to call for a pickup. Called them, provided my booking number, and arranged a meeting place. Waited 20 minutes after being told it would take 5 minutes, only to get a call telling me no vehicles were available, and that was it. Contacted the rental platform, but they couldn't reach the store either. They suggested I take a taxi to my hotel and promised to arrange it the next day. The next day, still couldn't reach the store. I only had the IDL translation and English notarized document arranged through the rental platform, and this was the only company that allowed rentals with those documents. Others required an international driving permit (IDP), so the rental platform couldn't help. My trip was nearly ruined. It's been three days since I returned home, and the rental platform still hasn't provided a reasonable solution. Very disappointed!