Malta Car Rentals

Pretty good.

Excellent

Average, they required a €1600 pre-authorization, which is outrageous. Ended up with a Peugeot 3008, the car was rather old with over 50,000 kilometers on it, and it lacked a rearview camera and Bluetooth.

As expected

The best car rental company I've ever encountered. You will truly be impressed.

Quick pickup process with no upselling.

Avoid renting a car from Hertz at all costs. If negative ratings were possible, I would definitely give them one. When returning the car, they claimed there was a scratch on the left side of the car and charged me 250 euros. It's clearly a scam since the scratch was already there. I picked up the car at around 10 PM—a blue-gray vehicle parked in a tight space between other cars. The scratch was very minor and barely visible in the dim lighting. It was only after driving the car out that we noticed it and took photos. However, the rental company refused to accept these photos since they were not taken at the exact moment of pickup. I have rented cars in over 40 countries without experiencing anything like this. It was my first time renting from Hertz, and I feel cheated. After checking their reviews, I realized most are negative. Avoid renting from them at all costs.

Good, very nice.

I was worried about hidden charges since the rental car was cheap, but it turned out I overthought.

Unreasonably withheld the deposit, and the car was really old.

Professional and efficient.

Very good, many thanks to the staff who handled the car return.

Friendly service, hassle-free, and quick deposit refund!

The staff at the store were very friendly.

It's cheap, but if you don't have a credit card, you must buy their insurance, which costs more than the car rental itself. Plus, even with the insurance, there's still a €250 deductible. The car had a small scratch on the headlight, and they charged me €200 for it, even though there were previous scratches near that area. Luckily, I had other insurance to cover this; otherwise, I would've been scammed.

Very good.

Only one staff member, long wait times.

Satisfied

The car is very fuel-efficient, driven only 13,000 kilometers. The car is in great condition and very easy to drive.

Excellent service, the office is located in the hotel lobby.

Highly satisfied with the car rental process. Picking up and returning the car were smooth, but there is an additional airport parking fee. Initially, I booked a Citroën, but they gave me a Hyundai of the same class instead. The Hyundai was not up to expectations - it felt underpowered, and the driver assistance features couldn't be turned off. Although it was a new car, it didn't feel very good. The rental company charged a deposit as a transaction, not a pre-authorization, and it took a month for it to be canceled. I was quite worried during that period.

Pretty good

It's okay.

Dear Sirs, they made an outrageous extortion of fines. We have not scratched the wheel cover - and all tires were black when the car was returned - so how come Surprice rent company sent us a picture where one wheel has now mark made with white chalk- pretending to be street paint - it is impossible to run into a curb and make this mark - to square. The wheel is always rotating so no such marks are possible - basic geometry. This is a simple false claim on car rental company side - and extortion of fines. (do they do it to every car that has not purchased overinflated insurance with Surprice rent?) And they charge 100 eur for a car wheel cover!!!! I will post proper opinions on several websites about this case. And Qeeq should look into this matter - if you are interested - we can send pictures - just to which email? Best regards, Rafal Golebiowski

They didn't provide the reserved model.

The staff were Indian, making communication a bit difficult.

My experience of car rental in Malta turned out OK. On collection of the car the rental company charged a location fee I was not aware of. The car itself was disappointing, very damaged inside and out. Seemed to be an old car, 65000 miles on the clock, not normally what you expect with rental cars. Other than that I had no problems with fuel or any other aspect of the rental, lots of reviews for this company in Malta were not very good, I did not have a problem. Qeeq got the location charge returned when I got back.

This company doesn't require any additional payments at the store and doesn't push insurance. Very good.

The car was good for the purpose rented. The rental car rate for the rental period was excellent.

Overall satisfied, but was charged a 10 EUR location fee when picking up the car.

So far, it's very good. The car is a bit old, but overall clean and tidy, a good experience.

Overall satisfied

Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.

It's okay

I booked a car twice in Malta, and the car I reserved online was not available, misleading me. The same model of car was too small to fit two pieces of luggage. I had to pay an additional 90 euros to upgrade to a car with a larger trunk. Please ensure that unavailable models are not listed to avoid misleading customers!

Average

Car quality - good. Inspection showed several scarves what is a downsize for a minicar with 21000km only. Manual transition is in poor condition. Rest is fine or perfect. Office - basic office, some staff roaming around. Up-sell is a must here so better be prepared for assertive approach. Apart from that no other comments. Costs - the rate was good so I chose them. They blocked EUR 1200 + EUR 150 for fines. Get it back within 72hrs after drop off. Inspection is quick but I left power charger in the car and they haven't replied. My bad.

Easy collection and return. Great little car. Excellent Service

Overall service was excellent, but QEEQ's insurance was useless - a waste of money.

I received a brand new car which was fabulous

Good service attitude and easy communication.

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.

Brilliant service and extremely quick. Would def recommend

Good service but very confusing to find. They told us to go to the upper floor of the airport but their office wasn't there; upon calling them, we were told to wait at the taxi area to be picked up and driven to the actual location (some 10 minutes away by car). They were quick once we got there.

Very helpful staff and very friendly. Superb van.

Car was new and clean

Car book was “economy” so I expected a panda or fiesta but was given a Citroen C1 which is classified as a “mini”. Pick up desk was stated as in the terminal but was about 3 miles away. The car was old, dented and dirty.

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

High fees if your are to drop your car before 7:00 am