Record Go, Mallorca - Airport - Record Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Mallorca - Airport - Record Information, Car Rental Instructions & Policies

Address

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

Telephone

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570 / +34610565570,+34677406494

Pick-up Instructions

The Record Go - Mallorca - Airport - Record car rental location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 1100-3000	30-60
Toyota Yaris Or Similar Toyota Yaris Hyundai Grand I10 Renault Clio Toyota Aygo Fiat Panda Hybrid Fiat 500 Fiat 500 Open Roof Pack up ^	EUR 1100	30-60
Hyundai Ioniq Mystery Car Or Similar Cadillac Ct5 Or Similar Nissan Juke Mazda Cx-50 Or Similar Seat Arona Turbo Kia Xceed Nissan Townstar Ceed Plug In Peugeot 308 Pack up ^	EUR 1400	30-60
Nissan Qashqai Alfa Romeo Junior O Similar O Similar Peugeot 3008 Or Similar Ford Kuga Kia Sportage Kia Carnival Renault Traficin Or Similar Mg Hs Phev Bmw 1 Series Lexus Lbx Kia Sportage Toyota Corolla Or Similar Fiat 500 Eléctrico Cabrio O Similar Pack up ^	EUR 1800	30-60
Toyota Proace City Seat Alhambra Mercedes-benz Vito Mitsubishi Xpander 7 Seats Mercedes Cla Bmw 5 Series Seat Tarraco Lexus Lbx Mercedes Clase A Mini Cooper Cabrio Mercedes Classe V Ford Expedition Jumpy Xl Dacia Jogger Toyota Proace Mercedes Vito Show more > Toyota Proace City Seat Alhambra Mercedes-benz Vito Mitsubishi Xpander 7 Seats Mercedes Cla Bmw 5 Series Seat Tarraco Lexus Lbx Mercedes Clase A Mini Cooper Cabrio Mercedes Classe V Ford Expedition Jumpy Xl Dacia Jogger Toyota Proace Mercedes Vito Pack up ^	EUR 2000	30-60
Benz E220 4matic E Class Cab 4x4 Winter Tyres Lexus Nx Hybrid Ford Ranger Porsche Cayenne Pack up ^	EUR 3000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master

DinersClub,JCB,Discover,AMEX are not accepted.

Debit card accepted: Visa, Master

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Toyota Yaris Or Similar,Toyota Yaris,Hyundai Grand I10,Renault Clio,Toyota Aygo,Fiat Panda Hybrid,Fiat 500,Fiat 500 Open Roof,

EUR 1400 for Hyundai Ioniq,Mystery Car Or Similar,Cadillac Ct5 Or Similar,Nissan Juke,Mazda Cx-50 Or Similar,Seat Arona Turbo,Kia Xceed,Nissan Townstar,Ceed Plug In,Peugeot 308,

EUR 2000 for Mazda Cx-50 Or Similar,Seat Alhambra,Mercedes-benz Vito,Mg Hs Phev,Lexus Lbx,Toyota Corolla Or Similar,Fiat 500 Eléctrico Cabrio O Similar,Bmw 5 Series,Seat Tarraco,Mini Cooper Cabrio,Mercedes Classe V,Jumpy Xl,Dacia Jogger,

EUR 1800 for Nissan Qashqai,Alfa Romeo Junior O Similar O Similar,Peugeot 3008 Or Similar,Ford Kuga,Kia Sportage,Kia Carnival,Renault Traficin Or Similar,Mg Hs Phev,Bmw 1 Series,Lexus Lbx,Kia Sportage,Toyota Corolla Or Similar,Fiat 500 Eléctrico Cabrio O Similar,

EUR 2000 for Toyota Proace City,Seat Alhambra,Mercedes-benz Vito,Mitsubishi Xpander 7 Seats,Mercedes Cla,Bmw 5 Series,Seat Tarraco,Lexus Lbx,Mercedes Clase A,Mini Cooper Cabrio,Mercedes Classe V,Ford Expedition,Jumpy Xl,Dacia Jogger,Toyota Proace,Mercedes Vito,

EUR 3000 for Benz E220 4matic,E Class Cab,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Porsche Cayenne,

Theft Insurance Excess differs by car model:

EUR 1100 for Toyota Yaris Or Similar,Toyota Yaris,Hyundai Grand I10,Renault Clio,Toyota Aygo,Fiat Panda Hybrid,Fiat 500,Fiat 500 Open Roof,

EUR 1400 for Hyundai Ioniq,Mystery Car Or Similar,Cadillac Ct5 Or Similar,Nissan Juke,Mazda Cx-50 Or Similar,Seat Arona Turbo,Kia Xceed,Nissan Townstar,Ceed Plug In,Peugeot 308,

EUR 3000 for Benz E220 4matic,E Class Cab,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Porsche Cayenne,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Palma De Mallorca Airport

Railway Stations

4.5 mi from Poligon Marratxi Estacio (208)

4.7 mi from Palma Intermodal Station

5.4 mi from Es Caulls Estacio

Other Landmarks

4.8 mi from Palma Town Hall

4.8 mi from Santa Eulalia Church

4.9 mi from Royal Palace Of La Almudaina

CHECK RATES

Map view of Record Go Store Location

coordinates: 39.553128 2.738216

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 6.8
Vehicle cleanliness: 7.2
Spaciousness: 7.0
Counter staff: 5.0
Pick-up location: 6.8
Drop-off location: 7.2
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

Myron Hewlett
Mallorca
2 /10 Poor
Reviewed: Friday, August 12, 2022
Read More >
a.brown
Mallorca
7 /10 Good
Reviewed: Monday, September 9, 2019
2 hour wait to get the car
Read More >
S.King
Mallorca
8.3 /10 Very good
Reviewed: Monday, August 12, 2019
The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.
Read More >
Anonymous
Mallorca
6 /10 Average
Reviewed: Wednesday, July 24, 2019
Record Go absolutely awful experience, waited 2 hours to pick up car at Palma airport Majorca, sooo disorganised Never again and would never recommend
Read More >
Anonymous
Mallorca
9.7 /10 Excellent
Reviewed: Monday, July 22, 2019
Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
Read More >
Anonymous
Mallorca
7.7 /10 Good
Reviewed: Sunday, July 14, 2019
They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
Read More >
Anonymous
Mallorca
9 /10 Excellent
Reviewed: Saturday, May 4, 2019
Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
Read More >
S.Sutton
Mallorca
9 /10 Excellent
Reviewed: Tuesday, April 16, 2019
Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
Read More >
M.thwaites
Mallorca
10 /10 Excellent
Reviewed: Tuesday, July 3, 2018
Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
Dislike: nothing
Read More >
Natalie Springhall
Mallorca
10 /10 Excellent
Reviewed: Monday, August 21, 2017
Very good
Read More >