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Record Go, Mallorca - Airport - Record Car Rental

Record Go 1000+ ratings, 9 reviews

Mallorca, Balearic Islands, Spain

7.8 / 10 Good

Record Go - Mallorca - Airport - Record Information, Car Rental Instructions & Policies

Address

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

Telephone

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570 / +34610565570,+34677406494

Pick-up Instructions

The Record Go - Mallorca - Airport - Record car rental location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44
07:00 -22:44

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Andorra

France

Gibraltar

Portugal

EUR 20 per day
This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Fiat Mobi,Toyota Yaris,Volkswagen Polo Aut,Peugeot 208,Toyota Aygo,Lancia Ypsilon Hybrid Or Similar,Fiat Panda,Fiat 500c,

EUR 1400 for Hyundai Ioniq,Opel Astra,Astra Ford Puma,Jeep Compass,Citroen C3 Aircross Electric,Ford Puma,Jeep Avenger,Citroën Berlingo,Toyota Corolla,Kia Ceed Estate,

EUR 2000 for Citroen C3 Aircross Electric,Seat Alhambra,Renault Trafic,Ford Kuga Con Etiqueta Cero,Nissan Qashqai,Fiat 500,Fiat 500 Eléctrico Cabrio,Bmw 5 Series,Mercedes Glc,Audi A5 4x4 Convertible Gps,Mercedes Classe V,Volkswagen Caddy,Nissan Evalia,

EUR 1800 for Kia Sportage,Corolla Cross Hybrid,Skoda Karoq,Ford Kuga,Kia Sportage,Renault Scenic Iv,Volkswagen Touran,Ford Kuga Con Etiqueta Cero,Honda Civic,Nissan Qashqai,Bmw X2,Fiat 500,Fiat 500 Eléctrico Cabrio,

EUR 2000 for Toyota Proace Electric Aut,Seat Alhambra,Renault Trafic,Ford Explorer,Mercedes Cla,Bmw 5 Series,Mercedes Glc,Lexus Lbx,Mercedes Clase A,Audi A5 4x4 Convertible Gps,Mercedes Classe V,Es 250 Ex,Volkswagen Caddy,Nissan Evalia,Toyota Proace,Ford Transit Custom - 8 Seater,

EUR 3000 for Mercedes Clase E,Bmw 4 Series Convertible,4x4 Winter Tyres,Xc60 Plug In,Ford Ranger,Bmw X5,

Theft Insurance Excess differs by car model:

EUR 1100 for Fiat Mobi,Toyota Yaris,Volkswagen Polo Aut,Peugeot 208,Toyota Aygo,Lancia Ypsilon Hybrid Or Similar,Fiat Panda,Fiat 500c,

EUR 1400 for Hyundai Ioniq,Opel Astra,Astra Ford Puma,Jeep Compass,Citroen C3 Aircross Electric,Ford Puma,Jeep Avenger,Citroën Berlingo,Toyota Corolla,Kia Ceed Estate,

EUR 1800 for Kia Sportage,Corolla Cross Hybrid,Skoda Karoq,Ford Kuga,Kia Sportage,Renault Scenic Iv,Volkswagen Touran,Ford Kuga Con Etiqueta Cero,Honda Civic,Nissan Qashqai,Bmw X2,Fiat 500,Fiat 500 Eléctrico Cabrio,

EUR 2000 for Toyota Proace Electric Aut,Seat Alhambra,Renault Trafic,Ford Explorer,Mercedes Cla,Bmw 5 Series,Mercedes Glc,Lexus Lbx,Mercedes Clase A,Audi A5 4x4 Convertible Gps,Mercedes Classe V,Es 250 Ex,Volkswagen Caddy,Nissan Evalia,Toyota Proace,Ford Transit Custom - 8 Seater,

EUR 3000 for Mercedes Clase E,Bmw 4 Series Convertible,4x4 Winter Tyres,Xc60 Plug In,Ford Ranger,Bmw X5,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Palma De Mallorca Airport

Railway Stations

4.5 mi from Poligon Marratxi Estacio (208)

4.7 mi from Palma Intermodal Station

5.4 mi from Es Caulls Estacio

Other Landmarks

4.8 mi from Palma Town Hall

4.8 mi from Santa Eulalia Church

4.9 mi from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL
Map view of Record Go Store Location
coordinates: 39.553128 2.738216

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.8 / 10 Good

  • Vehicle condition: 6.8
  • Vehicle cleanliness: 7.2
  • Spaciousness: 7.0
  • Counter staff: 5.0
  • Pick-up location: 6.8
  • Drop-off location: 7.2
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins

  • M.thwaites

    Mallorca

    10 /10 Excellent

    Reviewed: Wednesday, May 13, 2026

    Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
    Dislike: nothing
    Read More >

  • S.Sutton

    Mallorca

    9 /10 Excellent

    Reviewed: Wednesday, May 13, 2026

    Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
    Read More >

  • Anonymous

    Mallorca

    9 /10 Excellent

    Reviewed: Wednesday, May 13, 2026

    Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
    Read More >

  • Anonymous

    Mallorca

    7.7 /10 Good

    Reviewed: Wednesday, May 13, 2026

    They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
    Read More >

  • Anonymous

    Mallorca

    9.7 /10 Excellent

    Reviewed: Wednesday, May 13, 2026

    Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
    Read More >

  • Anonymous

    Mallorca

    6 /10 Average

    Reviewed: Wednesday, May 13, 2026

    Record Go absolutely awful experience, waited 2 hours to pick up car at Palma airport Majorca, sooo disorganised Never again and would never recommend
    Read More >

  • S.King

    Mallorca

    8.3 /10 Very good

    Reviewed: Wednesday, May 13, 2026

    The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.
    Read More >

  • a.brown

    Mallorca

    7 /10 Good

    Reviewed: Wednesday, May 13, 2026

    2 hour wait to get the car
    Read More >

  • Natalie Springhall

    Mallorca

    10 /10 Excellent

    Reviewed: Wednesday, May 13, 2026

    Very good
    Read More >

  • Myron Hewlett

    Mallorca

    2 /10 Poor

    Reviewed: Wednesday, May 13, 2026

    Read More >

More Car Rental Brands at Palma De Mallorca Airport

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What's the address of the rental location?

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

What is the Telephone Number?

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570/ +34610565570,+34677406494

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Record Go - Mallorca - Airport - Record car rental location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Full driver's license issued in Spain

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + spain swear translation

    spain swear translation

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 mi from Palma De Mallorca Airport

  • Railway Stations

    4.5 mi from Poligon Marratxi Estacio (208)

    4.7 mi from Palma Intermodal Station

    5.4 mi from Es Caulls Estacio

  • Other Landmarks

    4.8 mi from Palma Town Hall

    4.8 mi from Santa Eulalia Church

    4.9 mi from Royal Palace Of La Almudaina

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