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Locauto, Firenze Borgo Ognissanti Car Rental

Locauto 500+ ratings, 4 reviews

Florence, Toscana, Italy

10.0 / 10 Excellent

Locauto - Firenze Borgo Ognissanti Information, Car Rental Instructions & Policies

Address

Via Maso Finiguerra, 31R, Firenze, 50123, IT

Telephone

+390243020419

Pick-up Instructions

The Locauto office in Florence is located in Via Maso Finiguerra, 400 meters from Santa Maria Novella railway station. Our staff are ready to welcome you and to give you the best service. The parking is located at Parking Garage Excelsior in Via Palazzuolo, just 150 meters from the counter.

Drop-off Instructions

To drop-off your vehicle in Florence Downtown rental office you will have to reach our “Car Return” point at Parking Garage Excelsior, located in Via Palazzuolo 94. (The return service outside office opening hours costs €20, which the customer must pay directly to the garage staff) To reach the parking you will have to go through a ZTL pass (Limited Traffic Zone) situated at the beginning of Via Di Santa Lucia: no problem, no fee will be charged to you! Locauto Rent will pay the entrance fee into ZTL, only if these conditions are respected: - The access into the ZTL area must be done only for the drop off of the vehicle to our “Car Return” point at Parking Garage Excelsior (others entrances for personal purposes are not covered) - The access into the pass ZTL is done only through Via di Santa Lucia - The access into the pass ZTL results within and not later 3 hours from the drop off of the car Excluding these cases the access into the pass ZTL is not allowed and it is fined by the municipality of Florence. Therefore, please strictly observe these instructions to drop-off your car. We remember you that the ZTL restriction is active from Monday to Sunday from 6.00 to 23.00.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -13:00
08:30 -19:00
08:30 -19:00
08:30 -13:00
08:30 -19:00
08:30 -13:00
08:30 -19:00
08:30 -13:00
08:30 -19:00
08:30 -13:00
08:30 -19:00
08:30 -13:00
08:30 -19:00
08:30 -13:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
EUR 0.0130-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

DinersClub,JCB,Discover are not accepted.

Debit card accepted: UnionPay, Visa, Master, AMEX

UnionPay Visa Master AMEX

E-voucher

An e-voucher is accepted at this location.

Age requirements

19 - 99 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Toyota Aygo, Volkswagen Up

The following models require 3 year's of license holding time: Mystery Car Or Similar, Cadillac Ct5 Or Similar, Nissan Juke, Nissan Juke, Opel Astra, Hyundai I30, Hyundai Grand I10, Renault Clio, Ford Galaxy, Skoda Octavia Aut, Peugeot 3008, Bmw 5 Series Sw Or Similar, C Class, Ford Kuga, Nissan Juke Or Similar, Peugeot 508 Estate

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Croatia, Norway, Switzerland, United Kingdom

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Hyundai Grand I10,Renault Clio,Toyota Aygo,Volkswagen Up,

EUR 1500 for Cadillac Ct5 Or Similar,Nissan Juke,Nissan Juke,

EUR 1700 for Mystery Car Or Similar,Opel Astra,Skoda Octavia Aut,Peugeot 3008,Ford Kuga,Nissan Juke Or Similar,

EUR 2000 for Ford Galaxy,Bmw 5 Series Sw Or Similar,C Class,

EUR 1200-2000 for other car models.

Theft Insurance Excess differs by car model:

EUR 1800 for Hyundai Grand I10,Renault Clio,Toyota Aygo,Volkswagen Up,

EUR 2000 for Cadillac Ct5 Or Similar,Nissan Juke,Nissan Juke,

EUR 2200 for Mystery Car Or Similar,Opel Astra,Skoda Octavia Aut,Peugeot 3008,Ford Kuga,Nissan Juke Or Similar,

EUR 2800 for Ford Galaxy,Bmw 5 Series Sw Or Similar,C Class,

EUR 1800-2800 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.2 mi from Florence International Airport

Railway Stations

0.2 mi from Santa Maria Novella Train Station

1.6 mi from Campo Di Marte Station

3.4 mi from Firenze Castello

Hotels

0.2 mi from Residenza Vespucci

0.2 mi from Trebbio - Modern 2 bedroom, close to train station

0.4 mi from Terme Suite - Modern apartment in Florence Duomo area

Other Landmarks

0.6 mi from Ponte Vecchio

0.6 mi from Piazza Della Signoria

1.2 mi from Piazzale Michelangelo

CHECK RATES
Map view of Locauto Store Location
coordinates: 43.774019 11.245107

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Florence

    10 /10 Excellent

    Reviewed: Thursday, October 29, 2026

    They ended up giving me a BYD.
    Read More >

  • Jeff DuBois

    Florence

    10 /10 Excellent

    Reviewed: Thursday, October 9, 2025

    Pickup was convenient, but the fuel tank wasn't full. I forgot to take a photo, so I refilled it before returning the car. Also, the car didn't have windshield washer fluid, but thankfully, I didn't need it during the trip.
    Read More >

  • Violet Trollpoe

    Florence

    10 /10 Excellent

    Reviewed: Sunday, March 2, 2025

    Highly satisfied
    Read More >

  • Otis Joe

    Florence

    10 /10 Excellent

    Reviewed: Tuesday, August 6, 2024

    Overall, pretty good. The car provided was a Ford Kuga hybrid, drove 700 kilometers, fuel consumption estimated at 6 liters per 100 kilometers. However, shortly after picking up the car, a low tire pressure warning for the front right tire popped up, though the actual readings matched the other tires. The warning light also turned on, which made me worry there might be issues when returning the car. Fortunately, nothing was mentioned afterward.
    Read More >

More Locauto Car Rental Locations in Florence

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What's the address of the rental location?

Via Maso Finiguerra, 31R, Firenze, 50123, IT

What is the Telephone Number?

+390243020419

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

To drop-off your vehicle in Florence Downtown rental office you will have to reach our “Car Return” point at Parking Garage Excelsior, located in Via Palazzuolo 94. (The return service outside office opening hours costs €20, which the customer must pay directly to the garage staff) To reach the parking you will have to go through a ZTL pass (Limited Traffic Zone) situated at the beginning of Via Di Santa Lucia: no problem, no fee will be charged to you! Locauto Rent will pay the entrance fee into ZTL, only if these conditions are respected: - The access into the ZTL area must be done only for the drop off of the vehicle to our “Car Return” point at Parking Garage Excelsior (others entrances for personal purposes are not covered) - The access into the pass ZTL is done only through Via di Santa Lucia - The access into the pass ZTL results within and not later 3 hours from the drop off of the car Excluding these cases the access into the pass ZTL is not allowed and it is fined by the municipality of Florence. Therefore, please strictly observe these instructions to drop-off your car. We remember you that the ZTL restriction is active from Monday to Sunday from 6.00 to 23.00.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

19 - 99 years old

Young Driver Fee applies at 19 - 24 years old with charge of EUR 15 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Toyota Aygo, Volkswagen Up

The following models require 3 year's of license holding time: Mystery Car Or Similar, Cadillac Ct5 Or Similar, Nissan Juke, Nissan Juke, Opel Astra, Hyundai I30, Hyundai Grand I10, Renault Clio, Ford Galaxy, Skoda Octavia Aut, Peugeot 3008, Bmw 5 Series Sw Or Similar, C Class, Ford Kuga, Nissan Juke Or Similar, Peugeot 508 Estate

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Italy

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.2 mi from Florence International Airport

  • Railway Stations

    0.2 mi from Santa Maria Novella Train Station

    1.6 mi from Campo Di Marte Station

    3.4 mi from Firenze Castello

  • Hotels

    0.2 mi from Residenza Vespucci

    0.2 mi from Trebbio - Modern 2 bedroom, close to train station

    0.4 mi from Terme Suite - Modern apartment in Florence Duomo area

  • Other Landmarks

    0.6 mi from Ponte Vecchio

    0.6 mi from Piazza Della Signoria

    1.2 mi from Piazzale Michelangelo

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