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Alpha Car Hire, Gold Coast Airport Car Rental

Alpha Car Hire 2000+ ratings, 11 reviews

Gold Coast, Queensland, Australia

9.0 / 10 Excellent

Alpha Car Hire - Gold Coast Airport Information, Car Rental Instructions & Policies

Address

19B Ourimbah Rd, Tweed Heads NSW 2485

Telephone

+617555866900

Pick-up Instructions

The Alpha Car Hire - Gold Coast Airport car rental location is located out of the airport

You can arrive of Alpha Car Hire - Gold Coast Airport car rental by free shuttle bus.

To pick up your vehicle, please follow these steps: 1. Arrive at the location: 19B Ourimbah Rd, Tweed Heads NSW 2485. 2. Present your booking confirmation and driver's license at the counter. 3. Complete any necessary paperwork. 4. Receive your keys and vehicle information from our staff. 5. Inspect the vehicle for any existing damage before driving off.

Drop-off Instructions

Please check with the branch staff about the return location and time

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -21:00
05:00 -21:00
05:00 -21:00
05:00 -21:00
05:00 -21:00
05:00 -21:00
05:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any Australian islands, taking rental cars crossing border is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 5000

Theft Insurance Excess:

AUD 5000

Third Party Liability Insurance Excess:

AUD 5000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Coolangatta Airport

Railway Stations

11.6 mi from Robina Train Station

21.8 mi from Helensvale Train Station

FIND ME A CHEAP RENTAL
Map view of Alpha Car Hire Store Location
coordinates: -28.175654021485 153.52701061898

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.0 / 10 Excellent

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Wade Young

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied! They gave us a brand-new MG!
    Read More >

  • Eden Marion

    Gold Coast

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Business is good, but there aren't enough staff for reception. Overall, it's quite satisfactory.
    Read More >

  • Ella Baldwin

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Overall satisfied
    Read More >

  • Mark Kathleen

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied
    Read More >

  • Keith Wyld(e)

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Very satisfied. As soon as I arrived at the airport, I saw the shuttle car that took me to the rental company. They gave me a Great Wall car, which I think might have been an upgrade.
    Read More >

  • Queena Symons

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Overall, it was very convenient. After arriving at the airport, just go to the coaches parking area on the far left and give them a call. The purple car is also very easy to spot. They only briefly ask about insurance and do not push it persistently. The pre-authorization was canceled quickly after returning the car.
    Read More >

  • Walker Boyle

    Gold Coast

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Very satisfied.
    Read More >

  • Beacher Eve

    Gold Coast

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    Good
    Read More >

  • Stanford Garcia

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Overall, pretty good.
    Read More >

  • Rock Mac-

    Gold Coast

    6 /10 Average

    Reviewed: Sunday, November 9, 2025

    Read More >

  • Ophelia Housman

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, November 9, 2025

    Good service attitude, very satisfied.
    Read More >

  • Tracy Mary

    Gold Coast

    8 /10 Very good

    Reviewed: Sunday, November 9, 2025

    The service was prompt, and the deposit was refunded quickly.
    Read More >

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What's the address of the rental location?

19B Ourimbah Rd, Tweed Heads NSW 2485

What is the Telephone Number?

+617555866900

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alpha Car Hire - Gold Coast Airport car rental location is located out of the airport

You can arrive of Alpha Car Hire - Gold Coast Airport car rental by free shuttle bus.

To pick up your vehicle, please follow these steps: 1. Arrive at the location: 19B Ourimbah Rd, Tweed Heads NSW 2485. 2. Present your booking confirmation and driver's license at the counter. 3. Complete any necessary paperwork. 4. Receive your keys and vehicle information from our staff. 5. Inspect the vehicle for any existing damage before driving off.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

A print-out voucher is more accepted in this store.

What are the Driver's Age Requirements for this Car Rental Company?

25 - 100 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.3 mi from Coolangatta Airport

  • Railway Stations

    11.6 mi from Robina Train Station

    21.8 mi from Helensvale Train Station

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