SURPRICE RENT A CAR, Dubai Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURPRICE RENT A CAR - Dubai Airport Information, Car Rental Instructions & Policies

Address

G, City Seasons Dubai Hotel, 27th St - Port Saeed - Dubai (our office is located in the Hotel) (25.25651 , 55.33502)

Telephone

+97144087300

Pick-up Instructions

The SURPRICE RENT A CAR - Dubai Airport car rental location is located out of the airport

Please contact the staff to pick you up to SURPRICE RENT A CAR - Dubai Airport car rental when you arrived.

We offer free shuttle service,7 minute drive to our office. Meeting points: Terminal 1- Meet our representative inside of the arrivals hall next to currency exchange point. Terminal 2 - Meet our repesentative inside of arrivals hall next to virgin store meeting point. Terminal 3 - Meet our representative inside of the arrivals hall, next to Starbucks meeting point

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:30 -20:30	08:30 -20:30	08:30 -20:30	10:00 -20:30	08:30 -20:30	08:30 -20:30	08:30 -20:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

22 - 80 years old

Young Driver Fee applies at 22 - 24 years old with charge of USD 20 on all rental approximately.

Senior Driver Fee applies at 76 - 80 years old with charge of USD 20 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 850-2730

Theft Insurance Excess:

USD 850-2730

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from Dubai Airport

27.4 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

1.5 mi from Oud Metha Station

1.5 mi from Union Square Station

1.8 mi from Al Qiyadah Station

Hotels

1.2 mi from Lotus Grand Hotel

31.1 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

2.4 mi from Al Bastakiya

2.9 mi from Heritage Village

5.6 mi from Burj Khalifa

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 25.25651 55.33502

Guest Reviews

Total points： 3.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Frederic Gregory
Dubai
4 /10 Average
Reviewed: Saturday, May 3, 2025
On the second-to-last day of the car rental, I mentioned extending for two more days. Without any communication, they charged an additional 2,500 dirhams as a deposit. After canceling, no one followed up on refunding the deposit.
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Adair Romeo
Dubai
2 /10 Poor
Reviewed: Saturday, May 3, 2025
Do not rent from this company! Absolutely terrible! I booked a car and arrived at the airport, but there were no cars available! No one responded in the end! Waited for over 2 hours!
Read More >