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Hertz, St Kilda-pullman Mercure Car Rental

Hertz 400+ ratings, 2 reviews

Melbourne, Victoria, Australia

8.6 / 10 Very good

Hertz - St Kilda-pullman Mercure Information, Car Rental Instructions & Policies

Address

65 QUEENS ROAD

Telephone

0392766690

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -17:00
08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 5.50/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
AUD 22/day
capped at AUD 88
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 22/day
capped at AUD 88
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 22/day
capped at AUD 88

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island, Mornington Peninsula
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Must-not:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Kia Rio, Or Similar,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo Cargo Van,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris Or Similar,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Mobi,

AUD 5500 for Peugeot 208,

AUD 5500 for Nissan Tiida,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Audi A3,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Audi Q5-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Kia K3,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Civic,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Fiat Fiorino 13 Renault Kangoo 16,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Sentra,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Volvo V60,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes Vito,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Jeep Wrangler-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Kia Rio, Or Similar,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo Cargo Van,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris Or Similar,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Mobi,

AUD 5500 for Peugeot 208,

AUD 5500 for Nissan Tiida,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Audi A3,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Audi Q5-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Kia K3,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Civic,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Fiat Fiorino 13 Renault Kangoo 16,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Sentra,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Volvo V60,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes Vito,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Jeep Wrangler-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Kia Rio, Or Similar,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Fiat Egea,

AUD 5500 for Toyota Cross Hybrid,

AUD 5500 for Jeep Compass,

AUD 6001 for Kia Stonic,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD 0 for Renault Kangoo Cargo Van,

AUD 0 for Renault Master 10m3,

AUD 0 for Volkswagen Golf Gti,

AUD 6001 for Ds Ds3,

AUD 7900 for Volkswagen Golf Gti,

AUD 0 for Toyota Yaris Or Similar,

AUD 0 for Toyota Yaris,

AUD 0 for Fiat Mobi,

AUD 5500 for Peugeot 208,

AUD 5500 for Nissan Tiida,

AUD 5500 for Bmw 3 Series Hybrid,

AUD 5500 for Audi A3,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Audi Q5-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD 0 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for O Dual Cab-4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7-4wd,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Kia K3,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Toyota Hilux,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Honda Civic,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Fiat Fiorino 13 Renault Kangoo 16,

AUD 0 for 25 Seat Bus,

AUD 0 for Nissan Sentra,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Metre Truck Lift,

AUD 0 for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for Volvo V60,

AUD 6001 for Ford Expedition,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for D5 Polestar 2,

AUD 0 for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Mazda 6,

AUD 0 for Tray With Gate-diesel,

AUD 0 for Fiat Ducato,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Mercedes Vito,

AUD 0 for Volkswagen Passat Variant,

AUD 6001 for Jeep Wrangler-4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Mercedes-benz Classe V,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for X6 Mine Equip 4t Tray Dual Cab,

AUD 6001 for Y2 Mine Equipped Dual Cab Tray-4wd,

AUD 7000 for Toyota Commuter Bus,

AUD 0 for Special,

AUD 6001 for 12 Seat Bus,

AUD 0 for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Melbourne City Heliport

9.6 mi from Essendon Airport

14.6 mi from Melbourne Airport

Railway Stations

2.3 mi from Flinders Street Station

2.6 mi from Parliament Train Station

2.7 mi from Southern Cross Station

Hotels

Nearby Pullman Melbourne Albert Park

Nearby Mercure Melbourne Albert Park

0.1 mi from Park Regis Griffin Suites

Other Landmarks

2.3 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: -37.849809 144.978695

Pay for Car Rentals with Crypto

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Guest Reviews

Total points： 8.6 / 10 Very good

  • Vehicle condition: 3.3
  • Vehicle cleanliness: 3.3
  • Spaciousness: 3.3
  • Counter staff: 3.3
  • Pick-up location: 3.3
  • Drop-off location: 3.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • J.Hunter

    St Kilda

    10 /10 Excellent

    Reviewed: Wednesday, September 24, 2025

    Like: William served us last week and he was great to deal with! Gave us more than enough information and was very friendly and smiley
    Dislike: N/a
    Read More >

  • Lionel Johnson

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, September 24, 2025

    I chose a car rental location farther from the city center to get used to left-hand driving. The rental office was in a small corner of a hotel, with a small front desk and not many cars, so there was no queue. The young Black man who attended us was great. He was very patient in explaining things, even guided me on the driving route and set up the navigation for me. He was incredibly helpful. My English is not great, but he used gestures to explain, which was very cute. Also, he didn't try to upsell insurance, which was very genuine. Returning the car at the airport was also very convenient. You just drop off the key and you're done, only a short walk to the departure hall. Hertz is indeed a trustworthy big company.
    Read More >

  • Simona Guy

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, September 24, 2025

    Read More >

More Hertz Car Rental Locations in Melbourne

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What's the address of the rental location?

65 QUEENS ROAD

What is the Telephone Number?

0392766690

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

20 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

  • GPS rental AUD 19/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Additional driver USD 5.50/day

    Note that all drivers must provide their valid documentation.

  • Infant car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental AUD 22/day

    capped at AUD 88

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.4 mi from Melbourne City Heliport

    9.6 mi from Essendon Airport

    14.6 mi from Melbourne Airport

  • Railway Stations

    2.3 mi from Flinders Street Station

    2.6 mi from Parliament Train Station

    2.7 mi from Southern Cross Station

  • Hotels

    Nearby Pullman Melbourne Albert Park

    Nearby Mercure Melbourne Albert Park

    0.1 mi from Park Regis Griffin Suites

  • Other Landmarks

    2.3 mi from Federation Square

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