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Avis, Madrid Atocha Train Station Car Rental

Avis 3000+ ratings, 11 reviews

Madrid, Community of Madrid, Spain

6.5 / 10 Average

Avis - Madrid Atocha Train Station Information, Car Rental Instructions & Policies

Address

Parking Estacion De Atocha P3a Planta 0, Madrid, 28007, SPAIN

Telephone

+34902110291

Pick-up Instructions

Local Office Directions LOCAL RENTER: Upon arrival, Avis car rental can be located in the hall on the 1st Floor at Madrid Atocha Railway Station. Return your vehicle to parking P3A, the new parking area to the left of the ramp leading down to the parking zones. PREFERRED SERVICE: Yes OUT OF HOURS: Key box available in the car park, next to the Avis office. Car park is located outside of the train station.

Drop-off Instructions

Local Office Directions LOCAL RENTER: Upon arrival, Avis car rental can be located in the hall on the 1st Floor at Madrid Atocha Railway Station. Return your vehicle to parking P3A, the new parking area to the left of the ramp leading down to the parking zones. PREFERRED SERVICE: Yes OUT OF HOURS: Key box available in the car park, next to the Avis office. Car park is located outside of the train station.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:30
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -23:00
08:00 -18:00
08:00 -23:00
08:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus EUR 20030-60

Skoda Octavia Estate

Volkswagen Tiguan

Volkswagen T-cross

Renault Trafic-diesel

Volkswagen T-roc Cabrio

Bmw 330i

Kia Picanto Or Similar

Mercedes-benz A-class Auto 5 Doors

Mercedes E-class

Jumpy Xl

Mercedes E250 Convertible

Fiat Panda

Volkswagen Polo Or Similar

Bmw X5

Ford F 150

Mercedes Cla

Show more >

Skoda Octavia Estate

Volkswagen Tiguan

Volkswagen T-cross

Renault Trafic-diesel

Volkswagen T-roc Cabrio

Bmw 330i

Kia Picanto Or Similar

Mercedes-benz A-class Auto 5 Doors

Mercedes E-class

Jumpy Xl

Mercedes E250 Convertible

Fiat Panda

Volkswagen Polo Or Similar

Bmw X5

Ford F 150

Mercedes Cla

Renault Trafic

T Kia Carnival

Vw Caravelle, Mercedes Vito

Peugeot 5008 5+2 Seats

Mercedes Classe V

Volkswagen T-cross

Peugeot 2008

Toyota Lc70

Toyota Landcruiser

Audi A3 Cabrio Or Similar

Cupra Formentor

Pack up ^
100% of the rental car rate plus EUR 20030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, Discover, AMEX

Visa Master DinersClub Discover AMEX

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Skoda Octavia Estate, Volkswagen Tiguan, Volkswagen T-cross, Renault Trafic-diesel, Volkswagen T-roc Cabrio, Bmw 330i, Kia Picanto Or Similar, Mercedes-benz A-class Auto 5 Doors, Mercedes E-class, Jumpy Xl, Mercedes E250 Convertible, Fiat Panda, Volkswagen Polo Or Similar, Bmw X5, Ford F 150, Mercedes Cla, Renault Trafic, T Kia Carnival, Vw Caravelle, Mercedes Vito, Peugeot 5008 5+2 Seats, Mercedes Classe V, Volkswagen T-cross, Peugeot 2008, Toyota Lc70, Toyota Landcruiser, Audi A3 Cabrio Or Similar, Cupra Formentor

Debit card accepted: Visa, Master

Visa Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Show More

Sweden

Switzerland

Germany

Andorra

Austria

Belgium

Denmark

Vatican City State

France

Finland

Netherlands

Italy

Liechtenstein

Luxembourg

Portugal

The Republic of San Marino

Gibraltar

Monaco

EUR 8 per day
According to Avis terms, winter tyre is required after 1th December. Please refer to the cross-border policy and charges as advised by the rental company.

Not allowed:

Taking rental cars to following countries is not allowed:
Belarus, Lithuania, Romania, North Macedonia, Poland

Cross Islands

To be updated

Excess

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.3 mi from Madrid–Barajas Airport

Railway Stations

0.2 mi from Atocha Train Station

3.7 mi from Villaverde Bajo

3.8 mi from Vallecas

Hotels

0.3 mi from Downtown Apartment - Atocha-Station & Parking

1 mi from Hotel Claridge Madrid

1.1 mi from Serrano Apartment by FlatSweetHome

Other Landmarks

0.6 mi from Paseo Del Prado

1.1 mi from Puerta Del Sol Madrid

3.2 mi from Convention Center

CHECK RATES
Map view of Avis Store Location
coordinates: 40.406111111111 -3.6888888888889

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Avis-Madrid Atocha Train Station-14299-telegraph The Sign
Guest Reviews

Total points： 6.5 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, October 4, 2026

    Avis’s rental form comes in both Chinese and English, which is honestly the most convenient I’ve seen so far. I booked a BMW 1 Series and they gave me an Alfa Romeo B‑segment instead, so it was actually an upgrade. The car had an Eco sticker, so you can enter a lot of low‑emission zones, but you still need to avoid some ZTL areas that are residents‑only, like the old towns in Seville and Ronda. This car runs on 95 octane and surprisingly even had regen. When I picked it up, a full tank showed 520 km of range, and by the time I returned it, a full tank was showing 780 km — the next driver is probably going to be shocked when they see that.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Thursday, July 30, 2026

    The staff were really friendly and helpful, and the whole pick-up process was super smooth.
    Read More >

  • Anonymous

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, June 28, 2026

    Super quick and convenient. I told them I already had my own insurance and they were totally fine with it.
    Read More >

  • Bernie Faraday

    Madrid

    8 /10 Very good

    Reviewed: Thursday, October 16, 2025

    The staff were patient, even though my English isn't good, they patiently communicated with translation software. However, the phone at the pickup store couldn't be reached.
    Read More >

  • Ella Baldwin

    Madrid

    6 /10 Average

    Reviewed: Sunday, October 6, 2024

    Read More >

  • Sandy Piers

    Madrid

    10 /10 Excellent

    Reviewed: Friday, August 2, 2024

    Satisfied
    Read More >

  • Kyle Amelia

    Madrid

    8 /10 Very good

    Reviewed: Thursday, July 25, 2024

    Overall good, but the wait time for picking up the car was very long as several companies share the same queue.
    Read More >

  • Emma Craigie

    Madrid

    10 /10 Excellent

    Reviewed: Monday, June 3, 2024

    Good service attitude
    Read More >

  • Levi Tyler

    Madrid

    2 /10 Poor

    Reviewed: Saturday, April 6, 2024

    Read More >

  • Archer Broad

    Madrid

    10 /10 Excellent

    Reviewed: Wednesday, February 28, 2024

    Very satisfied
    Read More >

  • Elmer Frederick

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, August 16, 2023

    Read More >

  • Dinah Faulkner

    Madrid

    8 /10 Very good

    Reviewed: Monday, January 3, 2022

    Satisfied, but when changing cars, be attentive. If you don't like the car you received, communicate and negotiate. Overall, a good experience.
    Read More >

  • Clare Catharine

    Madrid

    2 /10 Poor

    Reviewed: Monday, August 12, 2019

    Read More >

  • Cynthia Camp

    Madrid

    8 /10 Very good

    Reviewed: Tuesday, May 14, 2019

    Overall satisfied.
    Read More >

  • Susan Gissing

    Madrid

    2 /10 Poor

    Reviewed: Friday, April 26, 2019

    Read More >

  • Hugo Bridges

    Madrid

    2 /10 Poor

    Reviewed: Wednesday, January 30, 2019

    Read More >

  • Berton Harold

    Madrid

    2 /10 Poor

    Reviewed: Thursday, November 1, 2018

    Read More >

  • Cornelia Palmer

    Madrid

    6 /10 Average

    Reviewed: Wednesday, February 24, 2016

    Read More >

  • Donna Beard

    Madrid

    6 /10 Average

    Reviewed: Wednesday, February 24, 2016

    Read More >

  • Zachary Congreve

    Madrid

    10 /10 Excellent

    Reviewed: Sunday, December 6, 2015

    Not bad
    Read More >

  • Randolph Titus

    Madrid

    6 /10 Average

    Reviewed: Tuesday, March 24, 2015

    Read More >

More Avis Car Rental Locations in Madrid

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What's the address of the rental location?

Parking Estacion De Atocha P3a Planta 0, Madrid, 28007, SPAIN

What is the Telephone Number?

+34902110291

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Local Office Directions LOCAL RENTER: Upon arrival, Avis car rental can be located in the hall on the 1st Floor at Madrid Atocha Railway Station. Return your vehicle to parking P3A, the new parking area to the left of the ramp leading down to the parking zones. PREFERRED SERVICE: Yes OUT OF HOURS: Key box available in the car park, next to the Avis office. Car park is located outside of the train station.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    8.3 mi from Madrid–Barajas Airport

  • Railway Stations

    0.2 mi from Atocha Train Station

    3.7 mi from Villaverde Bajo

    3.8 mi from Vallecas

  • Hotels

    0.3 mi from Downtown Apartment - Atocha-Station & Parking

    1 mi from Hotel Claridge Madrid

    1.1 mi from Serrano Apartment by FlatSweetHome

  • Other Landmarks

    0.6 mi from Paseo Del Prado

    1.1 mi from Puerta Del Sol Madrid

    3.2 mi from Convention Center

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