GOLDCAR, Ponta Delgada Airport Azores Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Ponta Delgada Airport Azores Information, Car Rental Instructions & Policies

Address

PDL Área de serviço 2º Circular (Belém), Azores, Portugal, São Miguel - Ponta Delgada, 9500-353, Portugal

Telephone

+351222076408

Pick-up Instructions

After collecting the luggage, customers have to go outside the terminal (outside the building) through the first exit located next to the tourism desk. They have to go to the P6 - Parque Rent a Cars located on the right side of the arrival hall (300 Mts) where they will be collected by our Goldcar courtesy bus (the driver and the bus will have signs of Goldcar). if the shuttle bus is not there, they can wait there for the bus at this point. This bus will take them directly to our off airport office located very close to the airport (less than 5 minutes away). Clients must also return their cars to the rental office, prior to being taken back to the airport. In case of delay, customers can contact our Goldcar office on the number: +351 914 348 755.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Spain	EUR 12 per day

Cross Border is allowed only to the Autonomous Community of Andalucía, in Spain.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Kia Picanto,

EUR 1200 for 5 E Tech,Volkswagen Polo Aut,Peugeot 208,Suzuki Vitara,Toyota Aygo,Kia Picanto,Hertz Mystery Vehicle,

EUR 1200 for Fiat Mobi,

EUR 1200 for Peugeot 208,

EUR 1600 for Suzuki Jimny,

EUR 1200 for Citroën Berlingo,

EUR 1600 for Astra Ford Puma,

EUR 1600 for Ford Focus,

EUR 1600 for Bmw 1 Series,

EUR 1600 for Opel Astra,

EUR 1600 for Audi Au A3 Sportback,Cupra Born Impulse Electric A/t,Renault Captur,Jeep Compass,Citroen Berlingo O Similar,Seat Leon St,Ford Focus,Ford Focus,Bmw 116i,Bmw 1 Series,Mercedes-benz C-class,Kia K4,Citroen C4 Grand Space Tourer,Volvo V40,Audi A8-diesel,

EUR 1600 for Seat Leon St,

EUR 1600 for Renault Kadjar,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Nissan Evalia,

EUR 2000 for Renault Trafic,

EUR 2000 for Audi A4,Renault Trafic,Bmw 5 Series,Gm Spin Premier 18,Fiat 500c Cabrio 2 Doors,Volkswagen Jetta Trendline Or Similar,Audi A6,Opel Insignia/ww Passat /skoda Octavia,Nissan Evalia,Mercedes-benz Glc,

Theft Insurance Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Kia Picanto,

EUR 1200 for 5 E Tech,Volkswagen Polo Aut,Peugeot 208,Suzuki Vitara,Toyota Aygo,Kia Picanto,Hertz Mystery Vehicle,

EUR 1200 for Fiat Mobi,

EUR 1200 for Peugeot 208,

EUR 1600 for Suzuki Jimny,

EUR 1200 for Citroën Berlingo,

EUR 1600 for Astra Ford Puma,

EUR 1600 for Ford Focus,

EUR 1600 for Bmw 1 Series,

EUR 1600 for Opel Astra,

EUR 1600 for Seat Leon St,

EUR 1600 for Renault Kadjar,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Nissan Evalia,

EUR 2000 for Renault Trafic,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.9 mi from Ponta Delgada Airport

Other Landmarks

2.9 mi from Joao Paulo II Airport

FIND ME A CHEAP RENTAL

Map view of GOLDCAR Store Location

coordinates: 37.750217 -25.649145

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 8.8
Vehicle cleanliness: 8.6
Spaciousness: 9.0
Counter staff: 8.6
Pick-up location: 7.2
Drop-off location: 8.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Ponta Delgada
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The price of insurance is very high for the place, about 6 times more than other rentals.
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Anonymous
Ponta Delgada
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Goldcar person at the desk was terrible!!!!
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Emilo Fina
Ponta Delgada
6.7 /10 Average
Reviewed: Wednesday, May 13, 2026
I I'm very upset that my rental set full I pick up an empty to return. When I got home a few days later gold car charged me over 40 euros for Philip of the tank. Terrible
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D.OCAMPO
Ponta Delgada
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Goldcar ponta delgada has excellent fleet, great customer experience
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G.Argue
Ponta Delgada
8.3 /10 Very good
Reviewed: Wednesday, May 13, 2026
Very slow as they spent considerable time with each customer selling additional insurance . They were relentless about the upsell of insurance..leaving me insecure about what coverage I actually had after purchasing the premium coverage through the booking.
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Pedro
Ponta Delgada
7.3 /10 Good
Reviewed: Wednesday, May 13, 2026
The Pickup place is outside of the airport... Next time I will pay the small difference (2€) on other airport rent car company just to not waste more time on looking for the transfer and the traveling time to the Pickup place.
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C.Carreiro
Ponta Delgada
7.7 /10 Good
Reviewed: Wednesday, May 13, 2026
This company does not have a counter at the airport. Because we arrived earlier at the airport it was very difficult to find out where to pick up the car, after making several inquiries from other at other counters we were told that a bus would should up in the parking lot at some point. by going on line we were able to find a main number in Lisbon and called it, after a 15 minute wait the agent told us that the bus would be arriving in 10 minutes. Half an hour went buy and still no bus, finally we were able to locate a local number and managed to arrange for a pick up to their location a few minutes outside the airport. When we got to the rental location, we were told that our car was not available because we were an hour early and the only choice was to take an upgrade for an extra 60.00 Euros or wait an hour, we agreed to pay the extra since we had to be somewhere quickly.
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T.Garnons-Williams
Ponta Delgada
9 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Service was very good. Pleasant staff. The car wasn't in the greatest condition but the roads in the area are a bit rough too.
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Anonymous
Ponta Delgada
9 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The location is not at the airport, however there is a shuttle service. Customer service was good.
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D.Pinto
Ponta Delgada
9.3 /10 Excellent
Reviewed: Wednesday, May 13, 2026
No issues at pickup nor drop-off, and they were always available if something came up.
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