Hertz, Rowland Heights Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Rowland Heights Information, Car Rental Instructions & Policies

Address

18456 COLIMA ROAD

Telephone

+16269648646

Pick-up Instructions

Please find the location using navigation. The branch is located in an obvious location.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	09:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving Lisense (English version)

An English translation must be provided on the back of the driver's license.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.5/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13/day

capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Hotels

0.9 mi from Best Western Plus Executive Inn

0.9 mi from Motel 6 Los Angeles - Rowland Heights

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 33.9880171 -117.9045728

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Emily Cowper
Rowland Heights
4 /10 Average
Reviewed: Friday, August 8, 2025
They said the model listed on the order was not available and asked for extra payment to switch to another model.
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Melissa Becher
Rowland Heights
2 /10 Poor
Reviewed: Friday, August 8, 2025
Worst experience ever!!!! The Tesla's air conditioning wasn't working, and the car battery was only 20% charged when given to me.
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Sam Dewar
Rowland Heights
2 /10 Poor
Reviewed: Friday, August 8, 2025
We arrived to pick up the car around 10 AM, but there were no cars available. We were told to check back at 12 PM, with no guarantee of a car. Customer service later helped us but required an additional fee for an upgrade.
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Oliver Penn
Rowland Heights
2 /10 Poor
Reviewed: Friday, August 8, 2025
They didn't have the model I reserved or a similar one, and gave us a smaller car, which couldn't fit all our luggage. The staff didn't help solve the problem. The pickup store was small and only accepted credit cards with chips.
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Letitia Taylor
Rowland Heights
8 /10 Very good
Reviewed: Friday, August 8, 2025
The service attitude is quite good.
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Jared Swift
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Satisfied, very quick
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Ralap Fast
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Had to wait in line outside in the heat
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Vera Robbins
Rowland Heights
8 /10 Very good
Reviewed: Friday, August 8, 2025
It's okay
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Brandon Ivan
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Few people, short waiting time.
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Deborah Joshua
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Excellent
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Chloe Roland
Rowland Heights
6 /10 Average
Reviewed: Friday, August 8, 2025
I recently picked up cars at Rowland Heights twice, and both times they didn't have the model I booked. Only electric vehicles were available, so I was forced to pay extra to upgrade to a higher-level model. Especially last month, I booked a morning pickup, but the staff told me I had to pay extra to upgrade or wait until the afternoon for the model I booked. I needed the car urgently, so it was very frustrating.
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Dean Humphr(e)y
Rowland Heights
8 /10 Very good
Reviewed: Friday, August 8, 2025
Overall, it's decent. However, the rental insurance purchased through QEEQ was not recognized by the store, so I had to buy the $25 per day collision damage waiver instead.
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Meredith Flynn
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Very good, no pressure to buy insurance.
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Lauren Margaret
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Excellent and convenient, great value for money.
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Meredith Juliana
Rowland Heights
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Hertz is pretty good.
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Jeff Cronin
Rowland Heights
6 /10 Average
Reviewed: Friday, August 8, 2025
Overall, it was quite satisfactory. At pickup, the staff informed me that the reserved vehicle was unavailable and suggested upgrading to a higher-priced model. After negotiation, they provided a similar alternative vehicle.
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