Alamo, Melbourne International Airport - Alamo Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Melbourne International Airport - Alamo Information, Car Rental Instructions & Policies

Address

MELBOURNE TULLAMARINE AIRPORT 1 ARRIVAL DRIVE,TULLAMARINE,VIC,3045,AU

Telephone

+61393302314

Pick-up Instructions

The Alamo - Melbourne International Airport - Alamo car rental location is in terminal

You can walk to the counter of Alamo - Melbourne International Airport - Alamo car rental.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30	07:00 -23:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	AUD 200-1000	7-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking the rental car to the following islands is allowed and free of charge:
Churchill Island

Conditional:

Policies vary by islands:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Not allowed:

Taking the rental car to the following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Mystery Car Or Similar,Fiat Egea Or Similar,Toyota Yaris Or Similar,Nissan Altima,

USD 5000 for Nissan Qashqai,Mercedes-benz Cla,

AUD 5200-6200 for other car models.

AUD 5200 for Peugeot 3008,

AUD 5700 for Volvo Xc60,

AUD 5200 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Fiat Egea Or Similar,Toyota Yaris Or Similar,Renault Captur Auto, Hybrid O Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Peugeot 3008,Toyota C-hr,Nissan Qashqai,Nissan March Or Similar,Bmw 330i,Byd Seal 05,,Byd Seal U Dmi Hybrid Or Similar,Ford Kuga,Special,

AUD 5700 for Volvo Xc60,Mercedes Classe V,Porsche Cayenne,

AUD 6200 for Bmw X1,Bmw X5,Seat Tarraco,Mercedes Benz Sprinter Van,

AUD 1650 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Fiat Egea Or Similar,Renault Captur Auto, Hybrid O Similar,Toyota Corolla Or Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Peugeot 3008,Nissan Qashqai,Bmw 330i,Byd Seal 05,,Byd Seal U Dmi Hybrid Or Similar,

AUD 2200 for Volvo Xc60,Toyota C-hr,Ford Transit Tourneo,Lexus Rx 350,Mercedes Classe V,Ford Kuga,Porsche Cayenne,Special,

AUD 3300 for Opel Mokka,Cubic Metre Van,Iveco Daily,Seat Tarraco,Polestar 2 Electric Car Or Similar,Mercedes Benz Sprinter Van,

Theft Insurance Excess differs by car model:

AUD 5700 for Volvo Xc60,Mercedes Classe V,Porsche Cayenne,

AUD 6200 for Bmw X1,Bmw X5,Seat Tarraco,Mercedes Benz Sprinter Van,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Volvo Xc60,Mercedes Classe V,Porsche Cayenne,

AUD 6200 for Bmw X1,Bmw X5,Seat Tarraco,Mercedes Benz Sprinter Van,

AUD 5200-6200 for other car models.

AUD 0 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Fiat Egea Or Similar,Renault Captur Auto, Hybrid O Similar,Toyota Corolla Or Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Peugeot 3008,Nissan Qashqai,Bmw 330i,Byd Seal 05,,Byd Seal U Dmi Hybrid Or Similar,

AUD 0 for Volvo Xc60,Toyota C-hr,Ford Transit Tourneo,Lexus Rx 350,Mercedes Classe V,Ford Kuga,Porsche Cayenne,Special,

AUD 0 for Opel Mokka,Cubic Metre Van,Iveco Daily,Seat Tarraco,Polestar 2 Electric Car Or Similar,Mercedes Benz Sprinter Van,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

3.9 mi from Broadmeadows

4 mi from Jacana

4.4 mi from Glenroy

Hotels

Nearby PARKROYAL Melbourne Airport

0.1 mi from Holiday Inn Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

Other Landmarks

9.3 mi from Liberty Church

12 mi from Federation Square

CHECK RATES

Map view of Alamo Store Location

coordinates: -37.670391 144.850505

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 8.4
Vehicle cleanliness: 8.9
Spaciousness: 9.0
Counter staff: 8.7
Pick-up location: 8.9
Drop-off location: 8.9
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, March 13, 2024
the car struggled on inclines as MG not a strong car! But did the job, so all good.
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Anonymous
Melbourne
9.3 /10 Excellent
Reviewed: Thursday, December 7, 2023
Car condition was great and clean! The pick-up and drop-off process was super fast.
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J.Poothakuzhi Jose
Melbourne
10 /10 Excellent
Reviewed: Saturday, February 8, 2020
Excellent service
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G.O'Connor
Melbourne
7.7 /10 Good
Reviewed: Wednesday, January 15, 2020
It was a major concern that when picking up the car the rental contract had been changed to have $5200 excess, when the terms and conditions from EasyRentCars was $4500. As I was using TripCover for the excess insurecane, this left a gap that I was not really happy about. Also The "check engine" warning came on on the second day and stayed on. I informed Alamo of this. As it happened the car ran fine, but it was a bit concerning to have the warning on.
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M.Warren
Melbourne
10 /10 Excellent
Reviewed: Saturday, December 14, 2019
Car was brand new and excellent. Counter staff were super nice and it was an easy check in.
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Anonymous
Melbourne
5.7 /10 Average
Reviewed: Friday, December 6, 2019
Upon arrival I was informed the excess had changed from ~$4200 AUD to ~$5200 AUD. What?! This is ridiculous and incredibly sneaky. I was told it was in the terms and conditions - so who has time to sit and read the fine print? Hardly anyone would do this. The excess is worth more than the car.
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J.Kenney
Melbourne
10 /10 Excellent
Reviewed: Friday, August 23, 2019
Our first time booking with Alamo and would do again! More friendly and way going than any other car rental I have booked with.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Monday, August 12, 2019
Very convenient location in Melbourne airport, and the front desk agent was very efficient and pleasant. Will hire here again.
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Pradeep
Melbourne
10 /10 Excellent
Reviewed: Wednesday, July 17, 2019
Very friendly staff who waited for me with a smile as my flight was super delayed late in the night.
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P.Mylonx
Melbourne
9.3 /10 Excellent
Reviewed: Saturday, July 13, 2019
wait long for the car coz insurance offer
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T.Hackett
Melbourne
9.7 /10 Excellent
Reviewed: Thursday, July 11, 2019
We had a couple of hassles finding the office, but once there, everything was great.
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A.Holmes
Melbourne
6.7 /10 Average
Reviewed: Monday, July 1, 2019
After having already paid for the excess reduction online they tried to also sell their service for this. They also tried the hard sell on their own petrol with scare tactics on how much I would use and how expensive it was out of the airport. Just really annoying.
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C.Chang
Melbourne
10 /10 Excellent
Reviewed: Thursday, May 16, 2019
Good staff good service!
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Anonymous
Melbourne
8.3 /10 Very good
Reviewed: Tuesday, May 7, 2019
Car broke down vehicle assistance didn’t respond rang Alamo counter staff who helped get NRMA to call me directly Once connected RACV arrived in timely manner and replace battery
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A.De Zylva
Melbourne
7 /10 Good
Reviewed: Tuesday, February 19, 2019
Th encounter staff lied about the usage of my own eTag. I had to wait a long time. They charged me 20 litres more prepaid fuel than the car tank capacity.
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D.B
Melbourne
8 /10 Very good
Reviewed: Saturday, January 26, 2019
The baby seat was not installed when picked up. Baby seat was old and was not installed correctly. It was practically upright for a rear facing seat. Even after I had to reinstall, it was still quite upright. My baby(4mths) head kept tilting fwd in the seat. This soured the whole experience.
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C.Hopkinson
Melbourne
9.4 /10 Excellent
Reviewed: Friday, June 22, 2018
Like: Easy booking
Dislike: Long process at pick up
Read More >