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ACE Rental Cars, Melbourne Airport Car Rental

ACE Rental Cars 600+ ratings, 5 reviews

Melbourne, Victoria, Australia

7.3 / 10 Good

ACE Rental Cars - Melbourne Airport Information, Car Rental Instructions & Policies

Address

16 Tarmac Drive ,

Telephone

1800 62 04 08 / +613

Pick-up Instructions

On arrival please call the number on your voucher or product terms for pick up.(PH :1800 62 04 08 (+613 9222 2595) )

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -21:30
07:00 -18:30
07:00 -18:30
07:00 -18:30
07:00 -22:30
07:00 -22:30
07:00 -22:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Mornington Peninsula, Phillip Island, Churchill Island
Please use the bridge to reach this location; vehicles are not permitted on the ferry.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island
Bookings pick-up in Tasmania are permitted to travel to Bruny Island. Driving is only allowed on sealed (e.g. concrete, asphalt) roads. Any damage to the vehicle caused by driving on unsealed roads will result in an increase to the excess on your booking.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Magnetic Island, Rottnest Island
Island is not allowed to use ferries, customers can only travel to the island by overland Bridges.

Excess

Collision Damage Waiver Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Theft Insurance Excess differs by car model:

AUD 1500 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Third Party Liability Insurance Excess differs by car model:

AUD 5900 for other car models.

AUD 7900 for Audi Rs3 Sportback,

AUD 7900 for Ford Mustang Gt,

AUD 7900 for Audi Sq5 Inc,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Melbourne Airport

4.5 mi from Essendon Airport

11.8 mi from Melbourne City Heliport

Railway Stations

3.8 mi from Broadmeadows

3.9 mi from Jacana

4.2 mi from Glenroy

Hotels

0.1 mi from Holiday Inn Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

0.2 mi from PARKROYAL Melbourne Airport

Other Landmarks

9.3 mi from Liberty Church

11.9 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of ACE Rental Cars Store Location
coordinates: -37.672660827637 144.85121154785

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 7.2
  • Vehicle cleanliness: 7.2
  • Spaciousness: 8.4
  • Counter staff: 7.6
  • Pick-up location: 6.8
  • Drop-off location: 6.8
  • Pick-up time: 30-60 mins
  • Drop-off time: 10-30 mins
  • K.Rao

    Melbourne

    7.7 /10 Good

    Reviewed: Wednesday, May 13, 2026

    Pros: Good value for money. Cons:The wait at the airport was quite long. While other operators came in more frequently the Ace Rental pick up van frequency was not good, may be because it was a public holiday that day.
    Read More >
  • T.Mart

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, May 13, 2026

    Pickup at Melbourne Airport took almost 40 minutes and more than 6 phone calls. Twice we were told the bus is only 5 minutes away. While we waited, five shuttles from other rental companies arrived. By the fifth phone call we were ready to cancel everything and walk over to on-site rental companies. Then, despite being told exactly where to wait by phone staff, the shuttle driver stopped 100m from this location. So while we were the first at the pickup area some 40 minutes earlier, we had to drag our bags all the way back to this spot and only just managed to be the last on a completely full bus. Check-in was difficult with limited and costly options for tolls not previously advised. It was only a few days later I realised that there are only two main toll roads in Melbourne which should be explained at check-in. The car itself was externally filthy meaning I could not verify existing damage. Despite our negative experience up to this point, the offer to wait another 15 minutes for an alternative vehicle of same class was not satisfactory and declined. We were already almost 60 minutes late. It was only after a staff member offered to verify existing damage that we felt comfortable to commence the hire. The car was satisfactory for rental period, although the only way to pair mobile phone to car was subscribing to Nissan app directly. We attempted this but as there was no option to complete this under a hire car arrangement, we gave up. Return was much better with much friendly staff on arrival, as well as being only passengers on bus back to airport.
    Read More >
  • a.alduaiji

    Melbourne

    8.3 /10 Very good

    Reviewed: Wednesday, May 13, 2026

    Car is an old model.
    Read More >
  • C.Schmidt

    Melbourne

    7.7 /10 Good

    Reviewed: Wednesday, May 13, 2026

    the waiting time for transfer service was the only slight issue , could be more frequent
    Read More >
  • family of 5

    Melbourne

    7 /10 Good

    Reviewed: Wednesday, May 13, 2026

    we reserved car seats on booking and upon arrival we were told there was none . manager resolved the issue but this delayed our 2hr ahead trip late at night with 3 children.
    Read More >
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What's the address of the rental location?

16 Tarmac Drive ,

What is the Telephone Number?

1800 62 04 08 / +613

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 100 years old

Young Driver Fee applies at 18 - 20 years old with charge of AUD 9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.6 mi from Melbourne Airport

    4.5 mi from Essendon Airport

    11.8 mi from Melbourne City Heliport

  • Railway Stations

    3.8 mi from Broadmeadows

    3.9 mi from Jacana

    4.2 mi from Glenroy

  • Hotels

    0.1 mi from Holiday Inn Melbourne Airport

    0.2 mi from ibis budget Melbourne Airport

    0.2 mi from PARKROYAL Melbourne Airport

  • Other Landmarks

    9.3 mi from Liberty Church

    11.9 mi from Federation Square

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