MEX, Tulum Downtown Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Av. Coba Sur M 27 L 22 LOC 13, Tulum, Quintana Roo. 77780

Telephone

+523341708243

Pick-up Instructions

Thank you for choosing Mex Rent-A-Car. Please find the office address within your confirmation. You can also call +52-3346242114for additional information. if you need to report any issue at pickup or during the rental frame time，pls contact Mex customer service team at +52-3346242114 or at customer.care@mexrentacar.com

Drop-off Instructions

Please return the vehicle to the car rental store.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -17:00

Security Deposit

Deposit amounts depend on the vehicle category and can be paid via credit card pre-authorization.

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 13.57 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Opel Astra,

USD 700-1350 for Citroen C3,

USD 1900-2500 for Hyundai Bayon,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Nissan Micra, Auto, Or Similar,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Toyota Camry,

USD 1000-6100 for Mitsubishi Outlander,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Dacia Jogger,

USD 800-1600 for Fiat Cronos,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Innova,

USD 850-4000 for Chrysler Town And Country,

USD 700-3000 for Toyota Aygo,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Volvo S60,

USD 1000-7600 for Volvo Xc90,

USD 1400-3000 for Volkswagen Virtus,

USD 1250-5200 for Volkswagen Tiguan,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 2220 for Toyota Hilux-4wd,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Kia Sedona,

USD 1300 for Kia Picanto,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Opel Astra,

USD 700-1350 for Citroen C3,

USD 1900-2500 for Hyundai Bayon,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Nissan Micra, Auto, Or Similar,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Toyota Camry,

USD 1000-6100 for Mitsubishi Outlander,

USD 1770 for Bmw 3 Series,

USD 2800-4000 for Dacia Jogger,

USD 800-1600 for Fiat Cronos,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Innova,

USD 850-4000 for Chrysler Town And Country,

USD 700-3000 for Toyota Aygo,

USD 1520-1800 for Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Volvo S60,

USD 1000-7600 for Volvo Xc90,

USD 1400-3000 for Volkswagen Virtus,

USD 1250-5200 for Volkswagen Tiguan,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 2220 for Toyota Hilux-4wd,

USD 6100 for Gwm Tank 300,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Kia Sedona,

USD 1300 for Kia Picanto,

USD 2850 for Ford Kuga,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Opel Astra,

USD 0 for Citroen C3,

USD 0 for Hyundai Bayon,

USD 0 for Suzuki Jimny,

USD 0 for Nissan Micra, Auto, Or Similar,

USD 0 for Renault Clio,

USD 0 for Toyota Camry,

USD 0 for Mitsubishi Outlander,

USD 0 for Bmw 3 Series,

USD 0 for Dacia Jogger,

USD 0 for Fiat Cronos,

USD 0 for Peugeot 3008,

USD 0 for Toyota Innova,

USD 0 for Chrysler Town And Country,

USD 0 for Toyota Aygo,

USD 0 for Kia Soul,

USD 0 for Volvo S60,

USD 0 for Volvo Xc90,

USD 0 for Volkswagen Virtus,

USD 0 for Volkswagen Tiguan,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

USD 0 for Toyota Hilux-4wd,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Opel Astra,

USD 0 for Citroen C3,

USD 0 for Hyundai Bayon,

USD 0 for Suzuki Jimny,

USD 0 for Nissan Micra, Auto, Or Similar,

USD 0 for Renault Clio,

USD 0 for Toyota Camry,

USD 0 for Mitsubishi Outlander,

USD 0 for Bmw 3 Series,

USD 0 for Dacia Jogger,

USD 0 for Fiat Cronos,

USD 0 for Peugeot 3008,

USD 0 for Toyota Innova,

USD 0 for Chrysler Town And Country,

USD 0 for Toyota Aygo,

USD 0 for Kia Soul,

USD 0 for Volvo S60,

USD 0 for Volvo Xc90,

USD 0 for Volkswagen Virtus,

USD 0 for Volkswagen Tiguan,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

USD 0 for Toyota Hilux-4wd,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 mi from Tulum Naval Air Station Airport

13.8 mi from Felipe Carrillo Puerto International Airport

Hotels

Nearby Elements Tulum Boutique Hotel

Nearby Zendero Tulum

0.1 mi from Tulum Nah

Other Landmarks

1.2 mi from Bus Station Tulum Ruins

1.6 mi from Tulum Archeological Site

CHECK RATES

Map view of MEX Store Location

coordinates: 20.212659 -87.453

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 10.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 2.0
Pick-up location: 10.0
Drop-off location: 10.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

LC
Tulum
8.7 /10 Very good
Reviewed: Tuesday, August 11, 2026
In the counter they say that in spite you contract the insurance whit EasyRentCars , anything the car had, you must pay... i have to contract another full insurance ( almost the price of the rent)at the couter because they put só afraid, that you dont want to risk nothing
Read More >

More MEX Car Rental Locations in Tulum

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

MEX, Tulum Downtown Car Rental

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

More MEX Car Rental Locations in Tulum

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks

MEX, Tulum Downtown Car Rental

MEX - Tulum Downtown Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Conditional:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More MEX Car Rental Locations in Tulum

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Hotels

Other Landmarks