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SURIA, Penang International Airport Car Rental

SURIA 3000+ ratings, 22 reviews

Penang, Sabah, Malaysia

9.6 / 10 Excellent

SURIA - Penang International Airport Information, Car Rental Instructions & Policies

Address

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60164823074

Pick-up Instructions

The SURIA - Penang International Airport car rental location is in the airport and pickup outside

Please contact the staff to pick you up to SURIA - Penang International Airport car rental when you arrived.

Please proceed to the car park located opposite the terminal, on level 4.

Drop-off Instructions

Please contact us at 006016 4823074 before returning the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 65 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

FIND ME A CHEAP RENTAL
Map view of SURIA Store Location
coordinates: 5.2934292 100.2715154

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

SURIA-Penang International Airport-224138-store The Rental Desk
Guest Reviews

Total points： 9.6 / 10 Excellent

  • Vehicle condition: 8.4
  • Vehicle cleanliness: 8.4
  • Spaciousness: 8.6
  • Counter staff: 8.8
  • Pick-up location: 9.0
  • Drop-off location: 9.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • A.Alexander

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Like: I have no complains, the car was relatively new and did not find issue driving it. Went from Penang to Kampar and made a return trip. Got the car on time and dropped off on time as well.
    Read More >

  • Zaf

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    We got a very new car that is in perfect condition. Very easy pick up at airport arrival hall and return at departure hall. We dealt via WhatsApp easily.
    Read More >

  • P.Techakeerati

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Staffs are very helpfull
    Read More >

  • T.Peng peng

    Penang

    9.3 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Overall is good
    Read More >

  • F.Chua

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Felt car was relatively low-powered. Slight acceleration and I will hear the engine roar. Pick-up was slow but seems better than other cars on the road. So maybe it is the general conditions of car on Penang roads.
    Read More >

  • J.Lim

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    good experienced. friendly staff and good condition of car.
    Read More >

  • Sathish Kumar

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    I would like to thank and Appreciate SURIA ( MS.Chuah) for their support, All perfect
    Read More >

  • M.Teo

    Penang

    9 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    The staff from suria contacted me by whatsapp a day before picking up the car. They informed me where to meet and picking up the car is very smooth. They also upgraded my car. I am very thankful to the staff who allowed me to drop off the car later by 3 hours because my flight delayed. Dropping off the car was very smooth and fast, upon reaching airport the staff is already there. I would rent from them again and recommend this car rental company.
    Read More >

  • Anonymous

    Penang

    8 /10 Very good

    Reviewed: Tuesday, February 10, 2026

    Efficient!
    Read More >

  • Gillbert

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Great service, reasonable price.
    Read More >

  • As'ad Marie

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Really helpful and honest lady. No additional charges. Free coupon. Even advise on where to park n also where theres toll. U can even buy touchngo card from them. So convenient. Would rent again from them when im there. Thanks
    Read More >

  • H.H

    Penang

    9.3 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Overall was excellent, just the PIC was too defensive during explaining the car risk & liabilities. Maybe the PIC can be more relax so customer will not think too much on road risks.
    Read More >

  • Ng

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Good communication, clean and relatively low mileage car, recommended.
    Read More >

  • A.Hamid

    Penang

    8.3 /10 Very good

    Reviewed: Tuesday, February 10, 2026

    was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.
    Read More >

  • B-O-C-H

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Best car rental in Penang island . Friendly staff . Easy process for pickup and return .
    Read More >

  • Jc Mayline

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Excellent service provided by Suria
    Read More >

  • s.ling

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    very very good service, especially Miss Chuah.
    Read More >

  • C.Ng

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Great and immediate communication
    Read More >

  • TBH

    Penang

    9.7 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.
    Read More >

  • C.Ang

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    This is my 2nd time using this service from Suria. Their staff is friendly and professional. They deliver the car to us and we collected it right at the pick up lobby of the airport. Very easy and convenient. Car is clean too. No complain at all!
    Read More >

  • Christine Duncan

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Very satisfied
    Read More >

  • Joanna Shakespeare

    Penang

    10 /10 Excellent

    Reviewed: Tuesday, February 10, 2026

    Very satisfied, highly recommend.
    Read More >

More Car Rental Brands at Penang Airport

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What's the address of the rental location?

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

What is the Telephone Number?

+60164823074

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The SURIA - Penang International Airport car rental location is in the airport and pickup outside

Please contact the staff to pick you up to SURIA - Penang International Airport car rental when you arrived.

Please proceed to the car park located opposite the terminal, on level 4.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please contact us at 006016 4823074 before returning the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

23 - 65 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in Malaysia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.4 mi from Penang Airport

  • Hotels

    0.8 mi from Island Hostel

    0.8 mi from TH Hotel Penang

    0.9 mi from DR Hotel

  • Other Landmarks

    4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

    9.3 mi from Komtar

    9.7 mi from Penang Jetty

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