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Hertz, Lisbon Rua Castilho Car Rental

Hertz 800+ ratings, 5 reviews

Lisbon, Portugal

8.6 / 10 Very good

Hertz - Lisbon Rua Castilho Information, Car Rental Instructions & Policies

Address

RUA CASTILHO, 72,1250 LISBON,1250,PT

Telephone

+351219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -13:00
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
08:30 -12:30
14:30 -18:30
09:00 -13:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 20/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).
EUR 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 12/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 12/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Show More

Denmark

Luxembourg

Cyprus

Austria

Germany

Italy

Norway

Slovakia

Slovenia

Belgium

France

Poland

Ireland

Estonia

Sweden

Switzerland

Romania

Finland

Malta

EUR 35 per rental
Please advise your intention of travelling to other countries when picking up the car.

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain
Hertz Portugal vehicles can only be dropped off in the next Spanish cities: Madrid, Barcelona, Malaga, Vigo, Seville, Cordoba, La Coruna, Valencia and Bilbao. 

Must-not:

Taking rental cars to the countries that are not listed in Conditional, Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-6200 for other car models.

EUR 10500 for Audi A3 Or Bmw 2 Series Gran Coupe,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Mercedes-benz Cle Coupé,

EUR 1300 for Renault Clio,Fiat 500,Toyota Aygo,Toyota Aygo,

EUR 1400 for Citroen Berlingo-diesel,Toyota Proace 5m3,

EUR 1700 for Lancia Y-diesel,Suzuki Swift,

EUR 2100 for Volkswagen T-cross 70kw Tsi,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Volkswagen Golf Dsg Or Similar,Vauxhall Astra,Mg Zs,Ford Puma,Renault Megane Sport Tourer,Ford Focus,Mercedes A Class,Mercedes B Class,Fiat 500 Electric,Fiat 500 Cabrio Or Similar,

EUR 3100 for Daily 35c20 20m3,Citroen Berlingo 7 Seater Diesel Or Similar,Intermediate,Nissan Qashqai,Opel Vivaro,Boxer 6 9m3,Seat Tarraco-diesel,Nissan Nv300 9 Seater Diesel Or Similar,Peugeot 5008,Fiat Doblo Cargo A/c,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Volvo Xc40,

EUR 4500 for Ford Kuga,

EUR 5000 for Lexus Ux 300e,Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Lexus Es,Audi A4,Porsche Macan,Audi A5 4x4 Convertible Gps,Mercedes C-class,

EUR 6000 for Tesla Model 3-electric,Model Y Lr-electric,Infiniti Qx 60 Suv,

EUR 6150 for Mercedes Benz Vito,

EUR 7000 for Fiat Abarth Cabrio,Jeep Wrangler,

EUR 8000 for Renault-megane-otomati̇k-di̇zel,

EUR 2500 for Volkswagen Golf Dsg Or Similar,

EUR 2500 for Vauxhall Astra,

EUR 2100 for Volkswagen T-cross 70kw Tsi,

EUR 2500 for Mg Zs,

EUR 2500 for Ford Puma,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for Peugeot 308,

EUR 2500 for Ford Focus,

EUR 5000 for Lexus Ux 300e,

EUR 2500 for Mercedes A Class,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Opel Corsa Automatic Or Similar,

EUR 1700 for Lancia Y-diesel,

EUR 1300 for Renault Clio,

EUR 1400 for Citroen Berlingo-diesel,

EUR 1400 for Toyota Proace 5m3,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Citroen Berlingo 7 Seater Diesel Or Similar,

EUR 3100 for Intermediate,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Opel Vivaro,

EUR 3100 for Boxer 6 9m3,

EUR 3100 for Seat Tarraco-diesel,

EUR 2500 for Mercedes B Class,

EUR 5500 for Lexus Es,

EUR 5500 for Audi A4,

EUR 1300 for Fiat 500,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Electric,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107,

EUR 5000 for Bmw Serie 1,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Porsche Macan,

EUR 5500 for Audi A5 4x4 Convertible Gps,

EUR 7000 for Fiat Abarth Cabrio,

EUR 5500 for Mercedes C-class,

EUR 3100 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 3100 for Peugeot 5008,

EUR 5000 for Co 01 Phev,

EUR 3500 for Volvo Xc40,

EUR 3100 for Fiat Doblo Cargo A/c,

EUR 6000 for Tesla Model 3-electric,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr-electric,

EUR 6000 for Infiniti Qx 60 Suv,

EUR 7500 for Jeep Wrangler,

EUR 3500 for ,

EUR 3200 for ,

EUR 3000 for ,

EUR 3750 for ,

EUR 2500 for ,

EUR 2300 for ,

EUR 1400 for ,

EUR 4250 for ,

EUR 5000 for ,

EUR 4000 for ,

EUR 8000 for ,

EUR 8250 for ,

EUR 1300 for ,

EUR 6000 for ,

EUR 8500 for ,

EUR 12000 for ,

EUR 7000 for ,

EUR 5500 for ,

EUR 4750 for ,

EUR 3100 for ,

EUR 4500 for ,

EUR 7500 for ,

EUR 11500 for ,

EUR 10000 for ,

Theft Insurance Excess differs by car model:

EUR 10500 for Audi A3 Or Bmw 2 Series Gran Coupe,

EUR 11500 for Ford Mustang Gt Cabrio O Similar,

EUR 12000 for Mercedes-benz Cle Coupé,

EUR 1300 for Renault Clio,Fiat 500,Toyota Aygo,Toyota Aygo,

EUR 1400 for Citroen Berlingo-diesel,Toyota Proace 5m3,

EUR 1700 for Lancia Y-diesel,Suzuki Swift,

EUR 2100 for Volkswagen T-cross 70kw Tsi,Peugeot Expert 5m3,Peugeot 308,

EUR 2500 for Volkswagen Golf Dsg Or Similar,Vauxhall Astra,Mg Zs,Ford Puma,Renault Megane Sport Tourer,Ford Focus,Mercedes A Class,Mercedes B Class,Fiat 500 Electric,Fiat 500 Cabrio Or Similar,

EUR 3100 for Daily 35c20 20m3,Citroen Berlingo 7 Seater Diesel Or Similar,Intermediate,Nissan Qashqai,Opel Vivaro,Boxer 6 9m3,Seat Tarraco-diesel,Nissan Nv300 9 Seater Diesel Or Similar,Peugeot 5008,Fiat Doblo Cargo A/c,

EUR 3500 for Hyundai Ioniq,Seat Ateca-diesel,Peugeot 107,Volvo Xc40,

EUR 4500 for Ford Kuga,

EUR 5000 for Lexus Ux 300e,Carnival 6 Seater,Bmw 320d-diesel,Co 01 Phev,Tesla Model 3,

EUR 5500 for Lexus Es,Audi A4,Porsche Macan,Audi A5 4x4 Convertible Gps,Mercedes C-class,

EUR 6000 for Tesla Model 3-electric,Model Y Lr-electric,Infiniti Qx 60 Suv,

EUR 6150 for Mercedes Benz Vito,

EUR 7000 for Fiat Abarth Cabrio,Jeep Wrangler,

EUR 8000 for Renault-megane-otomati̇k-di̇zel,

EUR 2500 for Volkswagen Golf Dsg Or Similar,

EUR 2500 for Vauxhall Astra,

EUR 2100 for Volkswagen T-cross 70kw Tsi,

EUR 2500 for Mg Zs,

EUR 2500 for Ford Puma,

EUR 2100 for Peugeot Expert 5m3,

EUR 2500 for Renault Megane Sport Tourer,

EUR 2100 for Peugeot 308,

EUR 2500 for Ford Focus,

EUR 5000 for Lexus Ux 300e,

EUR 2500 for Mercedes A Class,

EUR 3500 for Hyundai Ioniq,

EUR 1700 for Opel Corsa Automatic Or Similar,

EUR 1700 for Lancia Y-diesel,

EUR 1300 for Renault Clio,

EUR 1400 for Citroen Berlingo-diesel,

EUR 1400 for Toyota Proace 5m3,

EUR 3100 for Daily 35c20 20m3,

EUR 3100 for Citroen Berlingo 7 Seater Diesel Or Similar,

EUR 3100 for Intermediate,

EUR 3500 for Seat Ateca-diesel,

EUR 3100 for Nissan Qashqai,

EUR 3100 for Opel Vivaro,

EUR 3100 for Boxer 6 9m3,

EUR 3100 for Seat Tarraco-diesel,

EUR 2500 for Mercedes B Class,

EUR 5500 for Lexus Es,

EUR 5500 for Audi A4,

EUR 1300 for Fiat 500,

EUR 1300 for Toyota Aygo,

EUR 2500 for Fiat 500 Electric,

EUR 2500 for Fiat 500 Cabrio Or Similar,

EUR 3500 for Peugeot 107,

EUR 5000 for Bmw Serie 1,

EUR 5000 for Bmw 320d-diesel,

EUR 5500 for Porsche Macan,

EUR 5500 for Audi A5 4x4 Convertible Gps,

EUR 7000 for Fiat Abarth Cabrio,

EUR 5500 for Mercedes C-class,

EUR 3100 for Nissan Nv300 9 Seater Diesel Or Similar,

EUR 3100 for Peugeot 5008,

EUR 5000 for Co 01 Phev,

EUR 3500 for Volvo Xc40,

EUR 3100 for Fiat Doblo Cargo A/c,

EUR 6000 for Tesla Model 3-electric,

EUR 5000 for Tesla Model 3,

EUR 6000 for Model Y Lr-electric,

EUR 6000 for Infiniti Qx 60 Suv,

EUR 7500 for Jeep Wrangler,

EUR 3500 for ,

EUR 3200 for ,

EUR 3000 for ,

EUR 3750 for ,

EUR 2500 for ,

EUR 2300 for ,

EUR 1400 for ,

EUR 4250 for ,

EUR 5000 for ,

EUR 4000 for ,

EUR 8000 for ,

EUR 8250 for ,

EUR 1300 for ,

EUR 6000 for ,

EUR 8500 for ,

EUR 12000 for ,

EUR 7000 for ,

EUR 5500 for ,

EUR 4750 for ,

EUR 3100 for ,

EUR 4500 for ,

EUR 7500 for ,

EUR 11500 for ,

EUR 10000 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.7 mi from Lisbon Airport

Railway Stations

0.9 mi from Rossio Station

1.8 mi from Santa Apolonia Train Station

4.2 mi from Gare Do Oriente

Other Landmarks

0.4 mi from Liberty Avenue

1 mi from Aqueduct Of The Free Waters

1.1 mi from Santa Justa Elevator

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 38.724337206402 -9.1526709704426

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.6 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.6
  • Spaciousness: 1.3
  • Counter staff: 1.6
  • Pick-up location: 1.6
  • Drop-off location: 1.6
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Alex H

    Lisbon

    9.7 /10 Excellent

    Reviewed: Saturday, December 13, 2025

    We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
    Read More >
  • Louis Barney

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, December 13, 2025

    I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
    Read More >
  • Eileen Eveline

    Lisbon

    2 /10 Poor

    Reviewed: Saturday, December 13, 2025

    Read More >
  • Tabitha Webster

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, December 13, 2025

    Extremely satisfied
    Read More >
  • Porter Wyclif(fe)

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, December 13, 2025

    The staff provided good service.
    Read More >
  • Debby Dierser

    Lisbon

    10 /10 Excellent

    Reviewed: Saturday, December 13, 2025

    Very satisfied
    Read More >
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What's the address of the rental location?

RUA CASTILHO, 72,1250 LISBON,1250,PT

What is the Telephone Number?

+351219426300

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Portugal

Additional Extras

  • GPS rental EUR 20/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental EUR 12/day

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

  • Child car seat rental EUR 12/day

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental EUR 12/day

    Recommended for children weighing 40-80 lbs /18-36 kg

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    3.7 mi from Lisbon Airport

  • Railway Stations

    0.9 mi from Rossio Station

    1.8 mi from Santa Apolonia Train Station

    4.2 mi from Gare Do Oriente

  • Other Landmarks

    0.4 mi from Liberty Avenue

    1 mi from Aqueduct Of The Free Waters

    1.1 mi from Santa Justa Elevator

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