Hertz, Dubai Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Dubai Airport Information, Car Rental Instructions & Policies

Address

DUBAI AIRPORT,TERMINAL 1,0000,AE

Telephone

+97180043789 / +97142245222

Pick-up Instructions

The Hertz - Dubai Airport car rental location is in terminal

You can walk to the counter of Hertz - Dubai Airport car rental.

The Hertz office is located in the Airport Terminal 1 arrivals area. If you arrive at terminal 3, please follow instructions to desk. For all rental pick-ups or returns at Dubai Airport, an additional 50 AED parking fee applies. Please pay this fee at the counter.

Drop-off Instructions

Please contact branch in advance for drop-off. Terminal 1: return vehicles to A2 parking lot. Terminal 3: return vehicles to parking lot outside terminal. Call branch if needed. For all rental pick-ups or returns at Dubai Airport, an additional 50 AED parking fee applies. Please pay this fee at the counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

GCC Driving License

GCC Nationals, which includes the countries of Bahrain, Kuwait, Oman, Saudi Arabia and UAE， must provide their valid GCC Driving Licence.

Original driving licence + UAE IDP

Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland and United States of America.All other customers must present a valid International Driving Permit together with their national driver's licence at the time of the rental.

Original driving licence + UAE Embassy Authentication

For Korean, Japanese, Turkish and Greek nationals an approved translation of their Driving Licence done by the relevant Embassy or Mission is required

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AED 37/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Hertz vehicles cannot be driven and/or dropped off outside the United Arab Emirates and must not be taken by boat or otherwise off the continent.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

AED 3000-5000

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Dubai Airport

28.1 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

2.2 mi from Al Qiyadah Station

3.1 mi from Creek Station

3.4 mi from Dubai Healthcare City Station

Hotels

3.5 mi from Lotus Grand Hotel

31.4 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

4.7 mi from Al Bastakiya

5.3 mi from Heritage Village

7.2 mi from The Dubai Fountain

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 25.251727 55.372545

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 0.7
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.6
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

G.Alotaibi
Dubai
7.7 /10 Good
Reviewed: Sunday, November 9, 2025
they cur around 900 DRH from my Credit card becuse there is traffic violation and ii need official documents from traffic police
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M.Easterbrook
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.
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K.Alsaif
Dubai
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.
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Anonymous
Dubai
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
Quite busy but rental draw and return went smoothly.
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James Whitman
Dubai
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Rex Hearst
Dubai
4 /10 Average
Reviewed: Sunday, November 9, 2025
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Tom Cotton
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The shop was easy to find, and they did not aggressively push insurance. It was convenient to pick up the car. I rented a Prado and they charged a 5000 AED deposit, not sure when it will be refunded.
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Sally Austin
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I've always used Hertz. It's very good and convenient, though the procedures in Dubai are a bit cumbersome.
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Annabelle Robeson
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent customer service
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Jacob Jennings
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Hubery Silas
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental company is very good.
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Bradley Commons
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The staff were very friendly and helpful.
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Nelson Jerry
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good service
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Ida Wat
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The counter staff were okay, but the personnel handing over the car were average.
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Joshua Stone
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pickup was smooth, just showed the booking number.
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Miranda III.
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The airport store is very small, with only two people attending to customers. We waited for about 20 minutes before our turn. The service attitude was great and explained everything clearly. Some of the add-ons we initially planned to purchase were suggested with better alternatives by the staff. Amazing!
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Webster Benedict
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude is great.
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Alger Constance
Dubai
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Sandy Madge
Dubai
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Sam Dewar
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Not a long wait, acceptable
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Rosalind Black
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Almost no queue, very nice service
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Elizabeth Longfellow
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service attitude, and the car was in excellent condition!
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Iris Gallup
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Una Coleridge
Dubai
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Winni Veblen
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfactory
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Cora Hume
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Hazel Cook
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Erin Cissie
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Pretty good
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Maureen Ruskin
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Beacher Eve
Dubai
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Leo Tours
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good
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Darlene Leopold
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Blanche Poe
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall satisfied with the service
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Elton Croft
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's acceptable.
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Payne Camilla
Dubai
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Duke Jean
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Satisfied
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A.Eldebsy
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Outstanding service
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Hayden Johnson
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Ferdinand Bart
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Tina Judd
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It was okay. Surprisingly, the Accord didn't have automatic headlights. I got fined 900 for not turning on the headlights after leaving the airport at night.
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Webster Benedict
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good. Very patient.
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nv
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Good car, it just too much time for the pickup. Considering it was too late at night , a bit faster to get the car would have been great.
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Benedict Buck
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Myron Hewlett
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car rental process is very convenient, quick, and hassle-free.
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Ogden Gard(i)ner
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent service, customer support is always online.
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Aurora Kell(e)y
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Professional, smooth, and well-coordinated.
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Quinn Dickey
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall, pretty good.
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Sara Bartholomew
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good.
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Gail Benjamin
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in excellent condition, and the service was great! Make sure to record a video of any minor scratches when picking up the car—it will be helpful when returning it.
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Paul Jerome
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great experience, pickup and return were very smooth. The staff were friendly! Bonus points for the car supporting CarPlay.
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Benson Beaufort
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Not bad.
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Beatrice Daisy
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Gemma Shaw
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good.
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Caesar Dunlop
Dubai
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Aurora Rhodes
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service.
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Geoffrey Fanny
Dubai
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Ida Wat
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
It's fine.
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Moses Mark
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Perfect
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Ralap Fast
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Everything was great!
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Debby Dierser
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall service is satisfactory.
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Andre Isabel
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Linda Nancy
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, after completing the paperwork at the airport counter, you can directly go to the office in the parking lot to pick up the car.
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Joshua George
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good, probably because it wasn't a holiday. There was no queue and the process went smoothly. Bought insurance in the store at a relatively low price, and the vehicle was upgraded to a Toyota CH-R hybrid. Easy to drive and fuel-efficient. No need to clean the car when returning it (it was fairly clean). Really like Hertz!
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Myron Hewlett
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was very good.
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George Anthony
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly staff with smooth English communication.
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Blake Morton
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Sara Bartholomew
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Great service.
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Crystal Service
Dubai
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The efficiency of pick-up and drop-off services was good. While I understand the rule for replacement within the same car category, being forced to accept a downgrade without a price reduction is unreasonable and shows a lack of contractual awareness.
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Xenia Browne
Dubai
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good. Worth renting from here.
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