Enterprise, Lyon Part Dieu Train Station Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Lyon Part Dieu Train Station Information, Car Rental Instructions & Policies

Address

8 AVENUE GEORGES POMPIDOU, LYON III, V, 69003, FR

Telephone

+33478534689

Pick-up Instructions

After arriving at the station please follow the signs for Rental Cars or Location Voitures. The Enterprise/National/Alamo desk is located inside the TGV station. Enterprise/National/Alamo are serviced from the same rental desk.

Drop-off Instructions

The car return address is 205 Rue Paul Bert, 69003 Lyon. The two gates will open automatically. Go up to the 7th floor with your car and park it in our named parking spaces. Then, take the lift to level -1. Near the lift exit, you will find our key box (the biggest one on the right) where you can drop the car keys. The walk-in exit is on the same level.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -21:00	08:00 -21:00	08:30 -12:30 14:00 -18:30	10:00 -12:30 14:00 -18:30	08:00 -21:00	08:00 -21:00	08:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 7 year's of license holding time: Mercedes A-class, Audi Q2, Audi Q3, Volvo S60, Bmw 3, Mustang Mach E, Ford Galaxy, Ford Galaxy, Mercedes-benz Eqc, Opel Zafira

The following models require 10 year's of license holding time: Audi Q5 Hybride, Bmw 520, Ford Luton Van With Tail-lift, Audi A6, Mercedes C-class, Volvo Xc60, 4 Series Convertible, Mercedes C-class

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Liechtenstein Luxembourg Andorra Germany Italy Norway Monaco Belgium Show More Denmark Liechtenstein Luxembourg Andorra Germany Italy Norway Monaco Belgium Sweden Switzerland Finland United Kingdom Netherlands Portugal Spain Austria The Republic of San Marino	EUR 55 per rental

Please inform the rental branch of your intention to leave the country with the vehicle and require authorisation.If you rent a car on the island of Corsica, you are not allowed to drive it outside Corsica.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 3500 for other car models.

EUR 1700 for Opel Astra,Volkswagen Golf Vii,Renault Captur,Seat Leon St,Kia Ceed,Compact,Vauxhall Corsa,Renault Zoe-electric,Mg Mg3,Vauxhall Corsa,Chevrolet Onix Plus Fiat Cronos,Fiat 500,

EUR 3500 for Mercedes A-class,Audi Q2,Audi Q3,Mustang Mach E,Audi Q5 Hybride,Bmw 520,Renault Traffic,Vito 9 Seater,Audi A6,Mercedes C-class,Mercedes-benz Eqc,Volvo Xc60,4 Series Convertible,Mercedes C-class,Opel Zafira,Volvo Xc40,

EUR 2000 for Vauxhall Mokka,Renault Captur,Renault Captur,Opel Grandland,Mercedes Classe A Automatique,Opel Zafira,

EUR 2500 for Ford Galaxy,Ford Galaxy,Mazda Mx30,N3 Hyundai Tucson Phev,Volkswagen T-cross,Nissan Qashqai,Citroen C4 Picasso,5 2,Volkswagen Touran,Vauxhall Insignia,Opel Insignia,Mercedes-benz Eqb,Mitsubishi Outlander,Ford Kuga,Kia Sportage,Volkswagen Passat,Volkswagen Passat,Citroen C4 Grand Picasso,

EUR 1500 for Citroen E-berlingo,Fiat Doblo Cargo 3.5m³ O Similar,Citroen Berlingo-diesel,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1700 for Opel Astra,Volkswagen Golf Vii,Renault Captur,Seat Leon St,Kia Ceed,Compact,Vauxhall Corsa,Renault Zoe-electric,Mg Mg3,Vauxhall Corsa,Chevrolet Onix Plus Fiat Cronos,Fiat 500,

EUR 2000 for Vauxhall Mokka,Renault Captur,Renault Captur,Opel Grandland,Mercedes Classe A Automatique,Opel Zafira,

EUR 1500-3500 for other car models.

EUR 1500 for Citroen E-berlingo,Fiat Doblo Cargo 3.5m³ O Similar,Citroen Berlingo-diesel,Mystery Car,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.9 mi from Lyon Airport

Railway Stations

0.2 mi from Part-Dieu Train Station

1.7 mi from Lyon Perrache Train Station

10.7 mi from Lyon Gare TGV Saint Exupéry

Hotels

1.3 mi from Au coeur de Lyon - Presqu'île - Cordeliers

Other Landmarks

0.5 mi from Tour Du Crédit Lyonnais

1.2 mi from Rue De La République

1.8 mi from La Croix Rousse

FIND ME A CHEAP RENTAL

Map view of Enterprise Store Location

coordinates: 45.7589 4.86

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Will Harper
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very good
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Winston Doris
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Overall, it was very convenient and quick. Although our English isn't great, we managed to communicate without too much trouble. During car pickup, the paperwork was done quickly and they even brought the car right to us. For the car return, based on previous descriptions, we easily found the return spot in a designated parking garage at Nice Airport.
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Ingemar Katrine
Lyon
8 /10 Very good
Reviewed: Friday, May 2, 2025
Very good.
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Mag Helin(a)
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The staff was very professional. They introduced the car's systems in English when we picked up the car. Very satisfied.
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Montague Clare
Lyon
2 /10 Poor
Reviewed: Friday, May 2, 2025
I reserved a car at Lyon train station, but when I arrived, I was told there were no cars available. They gave me two options: 1. Since our plan was to drive to Geneva, Switzerland right after picking up the car, we could take a high-speed train there and pick up the car in Geneva; 2. Stay in Lyon for a day and pick up the car the next day. Since we had already booked a hotel in Geneva and our schedule was tight, we had no other choice but to take the train to Geneva. I am extremely dissatisfied with the Lyon branch's solution. We had flown 12 hours to Paris, took a direct train to Lyon, traveled with a child and heavy luggage, and were exhausted from the journey. Upon arrival, we were told there were no cars and given no effective solution or prior notice. We even had to go to the station ourselves to buy train tickets to Geneva, and we had to contact them ourselves after returning home to get a refund for the related expenses. This is truly unacceptable!!
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Mignon Archibald
Lyon
6 /10 Average
Reviewed: Friday, May 2, 2025
We waited half an hour beyond the scheduled time to pick up the car. The front desk staff personally escorted us to the car upon our request. The service was good.
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Zona Sheridan
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
The process of picking up and returning the car was very smooth. I had rented from them in the US before, so there was almost no waiting time in Lyon.
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Victor Forster
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Pretty good
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Zenobia Oscar
Lyon
2 /10 Poor
Reviewed: Friday, May 2, 2025
I am extremely dissatisfied with this company. On the morning of June 12th, I went to the Lyon branch to pick up the car. After confirming on-site that I had booked an automatic car, I went to the 7th floor to pick it up. After inspecting the exterior and signing, I realized it was a manual car. I immediately mentioned that I had booked an automatic. What followed was over two hours of waiting. Initially, they said there were no cars available and asked us to check at the counter for a resolution. Later, they said there was a car, but it was at the airport and had not been brought over. When I refused to go to the airport to pick it up, they promised to drive it over within an hour, but it took over two hours. I had booked a Peugeot 5008, but they brought a Citroën C4 (5-seater) without informing me. Due to time constraints, I had no choice but to accept it. Later, I found out that the amount on the contract was different from my booking amount. Additionally, the on-site staff told me that the insurance I bought through the platform was not recognized by them and that I had to buy additional insurance for 30 euros to be fully covered. Furthermore, because they delayed the car handover, I couldn't return the car at the originally scheduled time. Due to heavy traffic in Paris, I reached the return location at 9 PM, and they were already closed.
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Lauren Margaret
Lyon
2 /10 Poor
Reviewed: Friday, May 2, 2025
I am extremely dissatisfied with this company. I arrived at the Lyon branch to pick up my car on the morning of June 12th. After confirming that my booking was for an automatic car, I went to the 7th floor to get the car. After inspecting the car and signing off on the exterior, I found out it was a manual car. I immediately pointed out that I booked an automatic, which led to over two hours of waiting. First, they said there were no cars available and asked us to go to the counter to see what could be done. Then, they said a car was available but parked at the airport and they hadn't brought it over yet. They asked me to go to the airport with an employee to get the car, which I refused, asking them to bring it over. Initially, they said it would arrive within an hour, but it took more than two hours. I had booked a Peugeot 5008, but they brought a Citroën C4 (5-seater) without informing me first. Due to time constraints, we had no choice but to accept it. Later, I realized that the amount on the contract didn't match the amount I booked. Additionally, the staff on-site told me that the insurance I bought through the platform wouldn't count and I needed to buy their full coverage insurance, so I spent another 30 euros on full insurance. Furthermore, because of the delayed car handover, I couldn't return the car at the scheduled time yesterday. I got stuck in heavy traffic in Paris and didn't make it until 9 PM when their office was already closed.
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Oliver Penn
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Very good
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Nancy Leonard
Lyon
2 /10 Poor
Reviewed: Friday, May 2, 2025
The condition of the car's tires was poor. After picking up the car and driving away, I discovered a leak. By the next day, the tire was completely flat and undrivable. A nearby repair shop found a bulge in the tire, posing a safety risk. It took 30 hours for the rental company to provide a new car after numerous follow-ups with no response.
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Dwight Bauer
Lyon
10 /10 Excellent
Reviewed: Friday, May 2, 2025
There was a queue, but they spoke English. However, the car model I wanted was still unavailable.
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