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Hertz, Kona Keahole Airport Car Rental

Hertz 3000+ ratings, 20 reviews

Hawaii - Hawaii Island, Hawaii, United States

8.0 / 10 Very good

Best Price Car Rentals at Kona Airport(KOA)

Last updated on: November 8, 2026

Hertz - Kona Keahole Airport Information, Car Rental Instructions & Policies

Address

73-104 AULEPE STREET,KAILUA KONA,HI,96740,US

Telephone

+18083293566

Pick-up Instructions

The Hertz - Kona Keahole Airport car rental location is located out of the airport

You can arrive of Hertz - Kona Keahole Airport car rental by free shuttle bus.

Please walk to the SHUTTLE CAR RENTAL stand located at middle of the Kupipi St main road. Our shuttle bus with Hertz logo will take you to our office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30
05:00 -22:30

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus USD 20030-60

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Show more >

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Mercedes-benz Cla

Nissan Sentra

Bmw 330i

Cadillac Ct4 Ct5

Kia Picanto Or Similar

W4 Toyota Hilux Ute

Ford F 150

Ram 2500 Big Horn

Chevrolet Silverado Ev

Pack up ^
USD 20030-60

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Show more >

Hyundai Grand I10

Renault Clio

Compact Or Larger

Mystery Car Or Similar

Mg 3

Toyota Corolla

Skoda Octavia Aut

Mercedes-benz Cla Electric Or Similar

Mercedes Benz Gle 4matic-4wd

Manager Special Ev

Toyota Etios

Bmw 2 Series

Toyota Camry Hybrid

Gwm Haval H6

Tesla Model 3 Standard Range

Nissan Altima

Mercedes-benz Cla

Nissan Sentra

Bmw 330i

Cadillac Ct4 Ct5

Kia Picanto Or Similar

Nissan Juke

Buick Encore

Toyota Rav4 Hybrid

T Kia Carnival

Mercedes Classe V

Ford Transit Tourneo

Kia Carnival

Jumpy Xl

Pack up ^
USD 50030-60

Nissan Juke

Buick Encore

Toyota Rav4 Hybrid

Pack up ^
USD 30030-60

Kia Niro Ev

Tesla Model Y

Ford Kuga

Ford Edge

Bmw Ix1 Electric Or Similar

Kia Ev6

Peugeot 3008

Nissan Quashqai

Jeep Wrangler 2 4 Dr

Volvo Xc90 Hybrid

Pack up ^
USD 40030-60

L4 Nissan Pathfinder

Volvo Xc60

Chevrolet Tahoe

Pack up ^
USD 75030-60

Volkswagen Golf Gti

Bmw X3 Series

Mercedes E-class

Shelby Gt H Fastback

Special

Chevy Camaro Ss Convertible

V4 Ford Mustang Gt Premium

Pack up ^
USD 85030-60

Volvo C40

Volvo Xc60 Hybrid Prestige

Land Rover Defender

Ford Explorer-4wd

Bmw X5

Mercedes Gls 450 Hybrid

Cupra Formentor

Volvo Xc60

Description Not Available

Gac Empow

Volvo Xc40

Pack up ^
USD 90030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay Visa Master DinersClub JCB Discover AMEX

Discover is not accepted.

Debit card accepted: Visa, Master, Debit Mastercard, Discover, Visa Debit

Visa Master Debit Mastercard Discover Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Supplier Translation

Translation templates provided by car rental companies.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Free Tank

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Kona Airport

65.1 mi from Hilo Airport

CHECK RATES
Map view of Hertz Store Location
coordinates: 19.736916 -156.042925

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.0 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.1
  • Drop-off location: 0.0
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, October 15, 2026

    Fantastic experience. Everything was confirmed smoothly through QEEQ, pickup and return were super efficient—only about 5 minutes to pick up the car and 1 minute to drop it off. The car was practically brand new with just 1,000 miles on it.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, September 8, 2026

    They offered extra insurance and roadside assistance, I said no and they didn’t push it or try to upsell.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, April 12, 2026

    Super convenient.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, February 24, 2026

    Pick-up and drop-off are at the same place, and there’s a shuttle that takes you to and from the airport, super fast and convenient. We rented on the Big Island for 6 days over the Spring Festival, booked early, and full coverage was only about 2,100 RMB. Even when the volcano erupted, they still kept our car for us, which was really reassuring.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, February 18, 2026

    Pick-up and drop-off were both really quick.
    Read More >

  • Nick Arthur

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, October 2, 2025

    Hertz is excellent, no long queues, and specific car models provided.
    Read More >

  • Ivan Keppel

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Friday, August 15, 2025

    Efficient.
    Read More >

  • Theresa Needham

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, July 3, 2025

    No upselling.
    Read More >

  • Steward Jenkin(s)

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, February 12, 2025

    Very satisfied, Hertz has always been an industry benchmark.
    Read More >

  • Grover Gabriel

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, February 9, 2025

    Very quick and nice
    Read More >

  • Rupert Sophy

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Saturday, October 12, 2024

    The first car had some issues, but I went back the next day to exchange it. The rental company's service was excellent.
    Read More >

  • T.Circus

    Hawaii - Hawaii Island

    2.3 /10 Poor

    Reviewed: Tuesday, August 16, 2022

    This was one of the worst rental experiences ever. I’ll never use hertz again.
    Read More >

  • Calvin Joan

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, July 26, 2021

    The staff's attitude was great. There were some minor issues when picking up the car, but the staff were very patient and helped us.
    Read More >

  • Lennon Lowell

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Tuesday, October 15, 2019

    Read More >

  • Webb Thackeray

    Hawaii - Hawaii Island

    4 /10 Average

    Reviewed: Tuesday, October 8, 2019

    Read More >

  • Edgar Dewey

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Tuesday, October 8, 2019

    Satisfied
    Read More >

  • Willie Haggai

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Tuesday, July 2, 2019

    Read More >

  • Lester Melville

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Thursday, February 21, 2019

    Read More >

  • Prudence Kennan

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, January 13, 2019

    Convenient pickup. Frequent airport shuttle service.
    Read More >

  • Hilda Freeman

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, November 18, 2018

    It was incredibly convenient and excellent! QEEQ is a must for international travel.
    Read More >

  • Sandy Piers

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Friday, September 7, 2018

    Excellent service
    Read More >

  • Dick Susan

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Wednesday, July 18, 2018

    Read More >

  • Guy Haywood

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, May 6, 2018

    Enthusiastic and convenient
    Read More >

  • Enoch Dodd

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, February 15, 2017

    The car wasn't very new.
    Read More >

  • Hamiltion O'Connor

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, December 29, 2016

    Simple and quick, very convenient!
    Read More >

More Car Rental Brands at Kona Airport

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What's the address of the rental location?

73-104 AULEPE STREET,KAILUA KONA,HI,96740,US

What is the Telephone Number?

+18083293566

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Hertz - Kona Keahole Airport car rental location is located out of the airport

You can arrive of Hertz - Kona Keahole Airport car rental by free shuttle bus.

Please walk to the SHUTTLE CAR RENTAL stand located at middle of the Kupipi St main road. Our shuttle bus with Hertz logo will take you to our office.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 80 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Supplier Translation

    Translation templates provided by car rental companies.

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Kona Airport

    65.1 mi from Hilo Airport

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