Alamo, Hamburg Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Hamburg Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

Telephone

+494051316170

Pick-up Instructions

The Alamo - Hamburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car rental.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

Drop-off Instructions

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra Belgium Denmark Finland France Gibraltar United Kingdom Ireland Liechtenstein Show More Andorra Belgium Denmark Finland France Gibraltar United Kingdom Ireland Liechtenstein Luxembourg Monaco Netherlands Italy Norway Portugal Sweden Switzerland Spain Croatia Vatican City State The Republic of San Marino Poland Slovakia Slovenia Czech Republic Hungary Austria	EUR 6.24 per day

Countries

Charges

Andorra

Belgium

Denmark

Finland

France

Gibraltar

United Kingdom

Ireland

Liechtenstein

EUR 6.24 per day

Vehicles of the brands Audi,BMW,Mercedes，VW, Land Rover, Jaguar luxur Elite ElectricVehicles cannot be rented for cross border travels. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Toyota Yaris Cross Hybrid,Volkswagen T Cross Aut.,Volkswagen Golf Or Similar,Gol 208 Argo,Toyota C-hr,Nissan Juke,Seat Leon St,Ford Focus,Volkswagen Golf,Mercedes A-class,Audi Q2,Ford Fiesta,Chevrolet Beat Hatchback,Ford Mondeo,Mercedes-benz A-class,Skoda Octavia Or Similar,Mercedes Classe A Automatique,Mazda Mx30,Toyota C-hr,Chirey Tiggo 7,Nissan Qashqai,Volkswgen Touran,Volkswagen Touran,Peugeot 5008 5+2 Seats,Ford Mondeo,Fiat 500 Automatic Or Similar,Toyota Aygo,Mg Hs,Vauxhall Insignia,Vw Id.4,Ford Bronco Sport,Ford Kuga,Ford S-max,Opel Combo 7 Seats,Volkswagen Passat,Volkswagen Passat,Mystery Car,

EUR 1150 for Toyota Camry Hybrid-hybrid,Ds Ds7 Crossback,Fiat Egea,Kia Sorrento,Toyota Prado,Ford Galaxy,Nissan Urvan,Toyota Avanza,Mercedes C180 Estate,Mercedes V-class,Ford Tourneo Custom,Vauxhall Vivaro,Bmw 3 Series,Mercedes C-class,Mercedes Eqc,Volvo Xc60,C Class,Audi A6,

EUR 2500 for Audi E-tron 55 Electric,

EUR 1050 for Renault Megane E-tech Electric,Toyota Yaris Cross Hybrid,Volkswagen T Cross Aut.,Volkswagen Golf Or Similar,Gol 208 Argo,Vauxhall Mokka,Toyota C-hr,Nissan Juke,Seat Leon St,Ford Focus,Volkswagen Golf,Mercedes A-class,Audi Q2,Citroen E-c4 Electric,Ford Fiesta,Peugeot E-208,Ford Mondeo,Mercedes-benz A-class,Skoda Octavia Or Similar,Mazda Mx30,Nissan Qashqai,Volkswgen Touran,Volkswagen Touran,Peugeot 5008 5+2 Seats,Ford Mondeo,Fiat 500 Automatic Or Similar,Toyota Aygo,Volkswagen Id.7,Vw Id.4,Mystery Car,

EUR 1250 for Toyota Camry Hybrid-hybrid,Ds Ds7 Crossback,Fiat Egea,Bmw Ix3,Kia Sorrento,Toyota Prado,Ford Galaxy,Nissan Urvan,Toyota Avanza,Mercedes C180 Estate,Mercedes V-class,Ford Tourneo Custom,Vauxhall Vivaro,Tesla Model 3,Bmw 3 Series,Mercedes C-class,Mercedes Eqc,Volvo Xc60,C Class,Audi A6,Ford S-max,Opel Combo 7 Seats,Audi E-tron 55 Electric,

Theft Insurance Excess differs by car model:

EUR 2500 for Audi E-tron 55 Electric,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Hamburg Airport

9.7 mi from Hamburg-Finkenwerder Airport

Railway Stations

4.8 mi from Hamburg Dammtor Station

5.2 mi from Hamburg Central Station

6.1 mi from Hamburg-Altona Train Station

Other Landmarks

3.3 mi from Alstertal District

3.7 mi from Poppenbüttel Memorial

5.2 mi from Inner Alster Lake

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 53.62923 10.007929

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 2.2
Vehicle cleanliness: 2.2
Spaciousness: 2.0
Counter staff: 2.2
Pick-up location: 2.2
Drop-off location: 2.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

S.Grandjean
Hamburg
7.7 /10 Good
Reviewed: Friday, August 8, 2025
Nothing to complain about.
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M.Shahi
Hamburg
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Everything was fantastic
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Jesse Lamb
Hamburg
10 /10 Excellent
Reviewed: Friday, August 8, 2025
I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.
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Marina Pitman
Hamburg
6 /10 Average
Reviewed: Friday, August 8, 2025
No need to queue, staff willing to help find alternatives
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Meredith Juliana
Hamburg
10 /10 Excellent
Reviewed: Friday, August 8, 2025
Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.
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Jeff Cronin
Hamburg
2 /10 Poor
Reviewed: Friday, August 8, 2025
I booked an automatic, but was given a manual car without being informed. By the time I got to the garage and realized the mistake, the rental office had closed. Extremely poor company. Additionally, the car had scratches when I rented it, which was noted in the contract, but they still maliciously charged me. Terrible service, I've never had such a bad experience.
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Yedda Lucy
Hamburg
2 /10 Poor
Reviewed: Friday, August 8, 2025
The waiting time was extremely long. I arrived early to avoid any issues with my order and to cancel if needed, but the long wait made it impossible to cancel my order. Alamo did not accept the driver’s license translation from other companies, preventing me from picking up the car. I have used this translation at Hertz and Europcar without any problems and confirmed this with other companies. Alamo was the only one that did not accept it and did not allow me to cancel my order. QEEQ also refused to give me a refund. Therefore, I am very dissatisfied with the services of Alamo and QEEQ!
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Cathy Whit
Hamburg
10 /10 Excellent
Reviewed: Friday, August 8, 2025
The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
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