Alamo, Melbourne Tullamarine Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Melbourne Tullamarine Airport Information, Car Rental Instructions & Policies

Address

MELBOURNE TULLAMARINE AIRPORT, 1 ARRIVAL DRIVE, TULLAMARINE, VIC, 3045, AU

Telephone

+61393302314

Pick-up Instructions

The Alamo - Melbourne Tullamarine Airport car rental location is in terminal

You can walk to the counter of Alamo - Melbourne Tullamarine Airport car rental.

The Rental office is located opposite the T1, T2 and T3 terminals. If you arrive at Terminal T4 you need to make your way to be outside Terminal T3 to proceed. We are on the ground floor of the multistory carpark opposite Terminals T1, T2, and T3. Proceed to our office to complete your rental contract. Our rental cars are parked nearby to the office.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:30	06:30 -23:59	00:00 -01:00 06:30 -23:59	00:00 -01:00 06:30 -23:59	00:00 -01:00 06:30 -23:59	00:00 -01:00 06:30 -23:59	00:00 -01:00 06:30 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	AUD 200-1000	7-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking the rental car to the following islands is allowed and free of charge:
Churchill Island

Conditional:

Policies vary by islands:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Not allowed:

Taking the rental car to the following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Mystery Car Or Similar,Renault Clio,Toyota Yaris Or Similar,Nissan Altima,

USD 5000 for Peugeot 3008,Mercedes-benz Cla,

AUD 5200-6200 for other car models.

AUD 5200 for Skoda Octavia Aut,

AUD 5700 for Volvo Xc60,

AUD 5200 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Renault Clio,Toyota Yaris Or Similar,Renault Captur Auto, Hybrid O Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Skoda Octavia Aut,Toyota C-hr,Peugeot 3008,Nissan March Or Similar,Bmw 330i,Byd Seal 05,,Bmw 2 Series,Ford Kuga,Special,

AUD 5700 for Volvo Xc60,Mercedes Classe V,Volvo Xc40,

AUD 6200 for Bmw X1,Bmw X5,Volvo Xc60,Mercedes Benz Sprinter Van,

AUD 1650 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Renault Clio,Renault Captur Auto, Hybrid O Similar,Toyota Corolla Or Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Skoda Octavia Aut,Peugeot 3008,Bmw 330i,Byd Seal 05,,Bmw 2 Series,

AUD 2200 for Volvo Xc60,Toyota C-hr,Ford Transit Tourneo,Lexus Rx 350,Mercedes Classe V,Ford Kuga,Volvo Xc40,Special,

AUD 3300 for Opel Mokka,Cubic Metre Van,Iveco Daily,Volvo Xc60,Polestar 2 Electric Car Or Similar,Mercedes Benz Sprinter Van,

Theft Insurance Excess differs by car model:

AUD 5700 for Volvo Xc60,Mercedes Classe V,Volvo Xc40,

AUD 6200 for Bmw X1,Bmw X5,Volvo Xc60,Mercedes Benz Sprinter Van,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Volvo Xc60,Mercedes Classe V,Volvo Xc40,

AUD 6200 for Bmw X1,Bmw X5,Volvo Xc60,Mercedes Benz Sprinter Van,

AUD 5200-6200 for other car models.

AUD 0 for Mystery Car Or Similar,Kia Niro Hybrid,Nissan Juke,Renault Clio,Renault Captur Auto, Hybrid O Similar,Toyota Corolla Or Similar,Toyota Camry Hybrid Or Similar,Nissan Altima,Mercedes-benz Cla,Gwm Haval H6,Skoda Octavia Aut,Peugeot 3008,Bmw 330i,Byd Seal 05,,Bmw 2 Series,

AUD 0 for Volvo Xc60,Toyota C-hr,Ford Transit Tourneo,Lexus Rx 350,Mercedes Classe V,Ford Kuga,Volvo Xc40,Special,

AUD 0 for Opel Mokka,Cubic Metre Van,Iveco Daily,Volvo Xc60,Polestar 2 Electric Car Or Similar,Mercedes Benz Sprinter Van,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

3.9 mi from Broadmeadows

4 mi from Jacana

4.4 mi from Glenroy

Hotels

Nearby PARKROYAL Melbourne Airport

0.1 mi from Holiday Inn Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

Other Landmarks

9.3 mi from Liberty Church

12 mi from Federation Square

CHECK RATES

Map view of Alamo Store Location

coordinates: -37.670391 144.850505

Location Images

Alamo-Melbourne Tullamarine Airport-51172-store

The Rental Desk

Alamo-Melbourne Tullamarine Airport-51172-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 5.0
Vehicle cleanliness: 4.8
Spaciousness: 5.4
Counter staff: 4.3
Pick-up location: 4.1
Drop-off location: 4.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Brady Eugene
Melbourne
10 /10 Excellent
Reviewed: Monday, March 31, 2025
Very satisfied, top-notch service
Read More >
Valentina Bethune
Melbourne
10 /10 Excellent
Reviewed: Sunday, February 9, 2025
Overall very convenient, highly recommended!
Read More >
Leopold Chapman
Melbourne
10 /10 Excellent
Reviewed: Monday, November 4, 2024
Satisfied
Read More >
Cara Garden
Melbourne
6 /10 Average
Reviewed: Thursday, July 11, 2024
Read More >
C.Franklin
Melbourne
9.3 /10 Excellent
Reviewed: Wednesday, November 22, 2023
Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.
Read More >
Anonymous
Melbourne
6 /10 Average
Reviewed: Wednesday, May 11, 2022
The vehcile had a lot of damage & was very smelly.
Read More >
Maxwell Daniell
Melbourne
4 /10 Average
Reviewed: Wednesday, October 9, 2019
Read More >
M.RIAZ
Melbourne
9 /10 Excellent
Reviewed: Tuesday, April 30, 2019
I was observing the staff who attended to me and the one next to me.. That customer was from the U. S as u had overheard the conversion.. And was treated way better than I was treated, maybe because of my name and race I suppose I could be wrong but since you ask for feedback I'm just providing it.i was as if I was talking to a robot that's how I felt. Nothing else. I'm from customer service even till now it's very important you make all customers irregardless of who they are must make them feel that they are all very important. Many thanks for asking me.
Read More >
K.Ang
Melbourne
7.7 /10 Good
Reviewed: Saturday, April 13, 2019
Difficult to locate the office "Redspot" No signage.
Read More >
L. Travel
Melbourne
6.3 /10 Average
Reviewed: Wednesday, April 10, 2019
It was incredibly difficult to find the car hire department at the Melbourne Airport upon landing. There are hardly any signs pointing you in the correct direction. Once we found the correct area, which is actually across the street from the baggage terminal, the pick up was easy. The car we had this time was a hyundai i3, but it wasn't well maintained and the driver's side seat had stains on it and the fabric was well worn in the entire car. We couldn't use the GPS or cruise control due to needing an SD card. The car used a ton of gas and didn't feel like the upgrade was worth it compared to the Mitsubishi Mirage I had driven the week before in Tasmania, which was new and awesome on gas with no bells and whistles to be disappointed with. Overall, I wouldn't spring for the extra money on my next vehicle hire. Don't be surprised when you rent the vehicle to get asked to pre-purchase gas at a discount upon return and spring for road side assistance.
Read More >
C.Colmenares
Melbourne
8.3 /10 Very good
Reviewed: Monday, April 1, 2019
I specifically chose a in-terminal location, we had to go from terminal 2 to terminal 1 and when we got there there wasn't anyone at the counter. We had to take all of our luggage and haul it to the Royal hotel where there was another counter and finally could get my car. Service at the counter was good and we ended up upgrading to a larger SUV. The returning area was poorly signaled and I actually had to go on foot to the return area to fetch someone to get my final return procedure
Read More >
A.Emadzadeh
Melbourne
9.7 /10 Excellent
Reviewed: Monday, April 1, 2019
I rented a Hyundai i20 which is relatively a small car. At the counter, I found out this car is not available and they gave me a Mitsubishi Pajero sport which was huge. To them, this was an upgrade for free but to me having a small suitcase and being on 3 day business trip, it was extremely difficult to drive in Melbourne in the rush hour and park the car. I wish I knew that they might not have a small car and then I would rent another car.
Read More >
S.Dodd
Melbourne
9.7 /10 Excellent
Reviewed: Sunday, February 17, 2019
Fantastic service at Melbourne airport - brand new car and staff could have been more helpful
Read More >
Nick Arthur
Melbourne
2 /10 Poor
Reviewed: Saturday, February 9, 2019
Read More >
N.SYAFIANA
Melbourne
9.8 /10 Excellent
Reviewed: Thursday, August 16, 2018
Like: New car, excellent service, friendly staff, clean car
Dislike: Nil
Read More >
Hardy Malachi
Melbourne
4 /10 Average
Reviewed: Friday, July 6, 2018
Read More >
M.Taniguchi
Melbourne
10 /10 Excellent
Reviewed: Sunday, May 27, 2018
Like: The girl at the counter was super nice, friendly and efficient.
Read More >
Phoenix Brown
Melbourne
2 /10 Poor
Reviewed: Tuesday, February 27, 2018
Read More >
Ariff
Melbourne
10 /10 Excellent
Reviewed: Thursday, November 30, 2017
Like: Easy rent car from this
Read More >
Edmund Waters
Melbourne
2 /10 Poor
Reviewed: Monday, November 6, 2017
Read More >

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What's the address of the rental location?

MELBOURNE TULLAMARINE AIRPORT, 1 ARRIVAL DRIVE, TULLAMARINE, VIC, 3045, AU

What is the Telephone Number?

+61393302314

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Melbourne Tullamarine Airport car rental location is in terminal

You can walk to the counter of Alamo - Melbourne Tullamarine Airport car rental.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation
The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.
For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.5 mi from Melbourne Airport
4.6 mi from Essendon Airport
11.9 mi from Melbourne City Heliport
Railway Stations
3.9 mi from Broadmeadows
4 mi from Jacana
4.4 mi from Glenroy
Hotels
Nearby PARKROYAL Melbourne Airport
0.1 mi from Holiday Inn Melbourne Airport
0.2 mi from ibis budget Melbourne Airport
Other Landmarks
9.3 mi from Liberty Church
12 mi from Federation Square

Alamo, Melbourne Tullamarine Airport Car Rental

Alamo - Melbourne Tullamarine Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Free of Charge:

Conditional:

Not allowed:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

Location Images

More Car Rental Brands at

What's the address of the rental location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks