Hertz, Frankfurt-gallus Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Frankfurt-gallus Information, Car Rental Instructions & Policies

Address

CAMBERGER STRASSE 21

Telephone

+496924252626

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	07:00 -19:00	08:00 -13:00	10:00 -12:00	07:00 -19:00	07:00 -19:00	07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Wrangler Automatic Or Similar, Chevrolet Suburban, Mystery Car, Volkswagen Touareg, Mitsubishi Eclipse Cross, Mercedes Glc, Kia Xceed, Volvo Xc60, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 10.23/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 13.6/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

EUR 16.2/day

capped at EUR 100.8

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

EUR 16.8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 16.8/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Show More Croatia Czech Republic Hungary Poland Slovakia Slovenia Netherlands Belgium France Switzerland Italy Austria Luxembourg Liechtenstein Spain Denmark	EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Peugeot 308, Hyundai I30 Automatic Or Similar,Mercedes Classe A Automatique,Vw T-roc,Renault Kadjar Matic,Skoda Octavia,Peugeot 3008 Hdi Active Bva,Kia Sportage,Mercedes B Class,Volkswagen Id4,Mazda Cx30,Mx 5 Cabrio,Kia Soul,Peugeot 408,Kia Sportage,Atego 816 Koff,Vw Passat,

EUR 1250 for Toyota Corolla,Vito 9 Seater,Opel Zafira,

EUR 1500 for Mitsubishi Pajero Sport,Kia Carnival,Mercedes V-class,Bmw 5 Series,Peugeot 206 Van,Mercedes Eqv-electric,Mercedes Cla Shooting Brake,Mercedes-benz Classe C,Chevrolet Suburban,Toyota Prado,Toyota Hiace,Volvo Xc90 Aut,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Polestar 2,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Automatic Or Similar,Bmw 2 Series Cabrio,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Opel Astra,Volkswagen Golf Vii,Renault Traffic 59m3,Fiat 500 L,Kia Ceed Estate,Opel Crossland,Compact,Mercedes A Class,Audi A3,Peugeot E 2008,Alfa Romeo Giulietta,Fiat Mobi,Vw Caddy,Vauxhall Corsa E,Master Lift 17m3,Citroen C1,Fiat Fiorino,Xc40 Plug In,

EUR 950 for Opel Astra,

EUR 950 for Volkswagen Golf Vii,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Fiat 500 L,

EUR 950 for Kia Ceed Estate,

EUR 950 for Opel Crossland,

EUR 950 for Compact,

EUR 950 for Mercedes A Class,

EUR 950 for Audi A3,

EUR 950 for Peugeot E 2008,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Fiat Mobi,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1250 for Toyota Corolla,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Kia Carnival,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1150 for Mercedes Classe A Automatique,

EUR 1150 for Vw T-roc,

EUR 1150 for Renault Kadjar Matic,

EUR 950 for Master Lift 17m3,

EUR 1150 for Skoda Octavia,

EUR 1150 for Peugeot 3008 Hdi Active Bva,

EUR 1150 for Kia Sportage,

EUR 1150 for Mercedes B Class,

EUR 1150 for Volkswagen Id4,

EUR 1150 for Mazda Cx30,

EUR 1500 for Bmw 5 Series,

EUR 1500 for Peugeot 206 Van,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Vito 9 Seater,

EUR 1500 for Mercedes Cla Shooting Brake,

EUR 950 for Citroen C1,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes-benz Classe C,

EUR 1500 for Chevrolet Suburban,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Toyota Hiace,

EUR 1150 for Kia Soul,

EUR 1150 for Peugeot 408,

EUR 950 for Xc40 Plug In,

EUR 1100 for Atego 816 Koff,

EUR 1250 for Opel Zafira,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Automatic Or Similar,

EUR 3600 for Bmw 2 Series Cabrio,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Master Lift 17m3,Fiat Fiorino,Mercedes Sprinter 10m3,Atego 816 Koff,

EUR 250 for Mitsubishi Pajero Sport,Kia Carnival,Mercedes V-class,Bmw 5 Series,Peugeot 206 Van,Mercedes Eqv-electric,Mercedes Cla Shooting Brake,Mercedes-benz Classe C,Toyota Prado,Toyota Hiace,Volvo Xc90 Aut,Bmw Ix3,Mercedes-benz S-klasse,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1250 for Toyota Corolla,Vito 9 Seater,Opel Zafira,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Polestar 2,Model 3 Performance,Model Y Lr-electric,

EUR 3600 for Volvo Xc60,Porsche Panamera,Audi A7 Automatic Or Similar,Bmw 2 Series Cabrio,

EUR 850 for Chevrolet Onix Plus Fiat Cronos,

EUR 950 for Opel Astra,

EUR 950 for Volkswagen Golf Vii,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Fiat 500 L,

EUR 950 for Kia Ceed Estate,

EUR 950 for Opel Crossland,

EUR 950 for Compact,

EUR 950 for Mercedes A Class,

EUR 950 for Audi A3,

EUR 950 for Peugeot E 2008,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Fiat Mobi,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1250 for Toyota Corolla,

EUR 1500 for Mitsubishi Pajero Sport,

EUR 1500 for Kia Carnival,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V-class,

EUR 950 for Vauxhall Corsa E,

EUR 1150 for Peugeot 308, Hyundai I30 Automatic Or Similar,

EUR 1150 for Mercedes Classe A Automatique,

EUR 1150 for Vw T-roc,

EUR 1150 for Renault Kadjar Matic,

EUR 950 for Master Lift 17m3,

EUR 1150 for Skoda Octavia,

EUR 1150 for Peugeot 3008 Hdi Active Bva,

EUR 1150 for Kia Sportage,

EUR 1150 for Mercedes B Class,

EUR 1150 for Volkswagen Id4,

EUR 1150 for Mazda Cx30,

EUR 1500 for Bmw 5 Series,

EUR 1500 for Peugeot 206 Van,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Vito 9 Seater,

EUR 1500 for Mercedes Cla Shooting Brake,

EUR 950 for Citroen C1,

EUR 950 for Fiat Fiorino,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Mercedes-benz Classe C,

EUR 1500 for Chevrolet Suburban,

EUR 1500 for Toyota Prado,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for Toyota Hiace,

EUR 1150 for Kia Soul,

EUR 1150 for Peugeot 408,

EUR 950 for Xc40 Plug In,

EUR 1100 for Atego 816 Koff,

EUR 1250 for Opel Zafira,

EUR 1150 for Vw Passat,

EUR 3000 for Model 3 Performance,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc60,

EUR 1500 for Volvo Xc90 Aut,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Automatic Or Similar,

EUR 3600 for Bmw 2 Series Cabrio,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Master Lift 17m3,Fiat Fiorino,Mercedes Sprinter 10m3,Atego 816 Koff,

EUR 150-250 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.8 mi from Frankfurt Airport

62.3 mi from Frankfurt Hahn Airport

Railway Stations

0.9 mi from Frankfurt Central Station

Hotels

1 mi from Le Méridien Frankfurt

1.9 mi from Turm Hotel

2.1 mi from Living Hotel Frankfurt by Derag

Other Landmarks

1.4 mi from Commerzbank Tower

1.8 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 50.102256 8.645705

Guest Reviews

Total points： 5.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Bert Holt
Frankfurt
4 /10 Average
Reviewed: Saturday, May 3, 2025
The online order specified a payment of 630.9 Euros at the store. Without any additional charges, they demanded 707.48 Euros at the store. The extra 76.58 Euros has not been refunded to me yet.
Read More >
Sandy Jenny
Frankfurt
6 /10 Average
Reviewed: Saturday, May 3, 2025
The pick-up day was a Sunday. The previous customer had left the car in a mess, with the backseat floor mats and drawers full of cookie crumbs. They were reportedly fined 500 euros. The vehicle inspection staff explained that the cleaning company doesn't work on Sundays, so the car hadn't been cleaned after the last return. The employee ended up using a vacuum cleaner to clean the interior, and I even grabbed a cloth to wipe the exterior to speed up the process and remove any hidden scratches in the dust. This inspection staff member was very patient. My English is not good, but he carefully answered my questions. However, if you don't ask, they assume you understand, so be sure to ask for details. Additionally, the AD BLUE indicator was already low when we picked up the car. We were unfamiliar with diesel cars. The staff said we could buy AD BLUE at a gas station and get reimbursed with the receipt, but since we returned the car to a different location, the Munich train station staff only gave me an email to send the receipt photo to. I sent it for three days with no response, so we still don't know if we'll get our money back. Overall, this rental experience was more disappointing compared to renting in Japan or New Zealand.
Read More >