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MODE, Rentals Auckland City Car Rental

MODE 600+ ratings, 5 reviews

Auckland, Auckland Region, New Zealand

5.2 / 10 Average

MODE - Rentals Auckland City Information, Car Rental Instructions & Policies

Address

26 Te Taou Crescent, Auckland Central

Telephone

+6493733925

Pick-up Instructions

Check-in at www.moderentals.co.nz/check-in is recommended at least two hours before pick-up. If your pick-up is after-hours, check-in is mandatory at least two hours before the end of business day. The Auckland City office is at 26 Te Taou Crescent, in the old Railway Station building. You can find the old Railway Station by going to the main Spark Arena entrance on Mahuhu Crescent and continuing along the road to the right - the Railway Station is the large red-brick building. Once you are at the old Railway Station, enter through either of the main front doors and continue across the foyer and through the doors at the back. You will then find the rental counter beside the main reception desk.

Drop-off Instructions

Please confirm your return location with Mode customer representatives when you pick up your car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00
08:30 -17:30
09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 90 years old

Young Driver Fee applies at 18 - 21 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + Notarized English translation

An official translation in English authorized by a notary office.

Support NZTA certified translation pickup.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 10/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
NZD 2/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Permission to cross the island.

Ferry Transportation: Allowed

MODE allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 3000

Theft Insurance Excess:

NZD 3000

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.8 mi from Auckland Airport

Railway Stations

0.5 mi from Britomart Train Station

Hotels

0.5 mi from Avani Metropolis Residences

0.6 mi from Grand Mercure Auckland

0.7 mi from Star Victoria Serviced Apartments

Other Landmarks

0.7 mi from Sky Tower

1.5 mi from Auckland Harbour Bridge

2 mi from Mount Eden Domain

FIND ME A CHEAP RENTAL
Map view of MODE Store Location
coordinates: -36.848111989355 174.77607207085

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 5.2 / 10 Average

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Edgar Dewey

    Auckland

    2 /10 Poor

    Reviewed: Friday, May 2, 2025

    Very poor
    Read More >
  • Yves DeQuincey

    Auckland

    2 /10 Poor

    Reviewed: Friday, May 2, 2025

    Poor, really very poor. I was supposed to pick up the car at 11 am, I arrived at 10:30 am and no one was there. I have a video as evidence. Someone showed up at around 11:10 am, and then they told me my credit card couldn’t be processed for the security deposit, so I couldn't get the car. It was past 11 am, so I couldn't cancel the reservation. I arrived at 10:30 am, how is that my fault? The rental company didn’t respond at all. I seriously suspect they are colluding. I’m planning to file a complaint with the authorities when I return to my country.
    Read More >
  • Virginia Alerander

    Auckland

    2 /10 Poor

    Reviewed: Friday, May 2, 2025

    After returning the car, I was informed of a traffic violation and the corresponding fine and service fees were deducted, which I accept. However, almost a month later, on September 4th, an additional NZ$195 was inexplicably charged without any explanation or even an email notification!
    Read More >
  • Blanche Poe

    Auckland

    10 /10 Excellent

    Reviewed: Friday, May 2, 2025

    Very satisfied. The vehicle is well-maintained.
    Read More >
  • Darcy Hill

    Auckland

    10 /10 Excellent

    Reviewed: Friday, May 2, 2025

    Satisfied
    Read More >

More MODE Car Rental Locations in Auckland

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