Europcar, Melbourne South Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Melbourne South Information, Car Rental Instructions & Policies

Address

50-54 CLARENDON STREET, 3006, SOUTHBANK, VIC, AUSTRALIA

Telephone

+61396692480

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -13:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00	08:00 -17:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	AUD 200	30-60
35 Tfsi Sportback Kia-sportage-otomati̇k-di̇zel Toyota Kluger Hybrid Ford Expedition Mini Cooper Automatic O Similar Cupra Born Ev K5 Mazda Mx5 Roadster Chevrolet Bolt Polestar 2 Bmw 116 V/w T-cross Automatic Or Similar Bmw X2 Peugeot 206 Van Or Similar Kia Ev6 Bmw 4 Series Ford Taurus Show more > 35 Tfsi Sportback Kia-sportage-otomati̇k-di̇zel Toyota Kluger Hybrid Ford Expedition Mini Cooper Automatic O Similar Cupra Born Ev K5 Mazda Mx5 Roadster Chevrolet Bolt Polestar 2 Bmw 116 V/w T-cross Automatic Or Similar Bmw X2 Peugeot 206 Van Or Similar Kia Ev6 Bmw 4 Series Ford Taurus Audi A6 E-tron Opel Crossland Or Similar Porsche Macan Hiace 12 Seats Kia Mobility Vehicle With Wheelchair Lift To Rav4 Hybrid Bmw X1 Sdrive Hyundai Ioniq 6 Aiways U5 Vw Touran 7 Seater Range Rover Evoque Automatic Diesel 22 Seat Bus Mercedes Benz Sprinter Van Pack up ^	AUD 500	30-60
35 Tfsi Sportback Kia-sportage-otomati̇k-di̇zel Toyota Kluger Hybrid Ford Expedition Mini Cooper Automatic O Similar Cupra Born Ev K5 Mazda Mx5 Roadster Chevrolet Bolt Polestar 2 Bmw 116 V/w T-cross Automatic Or Similar Bmw X2 Peugeot 206 Van Or Similar Kia Ev6 Bmw 4 Series Ford Taurus Show more > 35 Tfsi Sportback Kia-sportage-otomati̇k-di̇zel Toyota Kluger Hybrid Ford Expedition Mini Cooper Automatic O Similar Cupra Born Ev K5 Mazda Mx5 Roadster Chevrolet Bolt Polestar 2 Bmw 116 V/w T-cross Automatic Or Similar Bmw X2 Peugeot 206 Van Or Similar Kia Ev6 Bmw 4 Series Ford Taurus Audi A6 E-tron Opel Crossland Or Similar Porsche Macan Hiace 12 Seats Kia Mobility Vehicle With Wheelchair Lift To Rav4 Hybrid Bmw X1 Sdrive Hyundai Ioniq 6 Aiways U5 Vw Touran 7 Seater Range Rover Evoque Automatic Diesel 22 Seat Bus Mercedes Benz Sprinter Van Pack up ^	AUD 500	30-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

JCB,Discover,UnionPay are not accepted.

Debit card accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula

The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Not allowed:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Melbourne City Heliport

7.5 mi from Essendon Airport

12.4 mi from Melbourne Airport

Railway Stations

0.6 mi from Southern Cross Station

0.8 mi from Flinders Street Station

0.9 mi from Flagstaff Train Station

Hotels

0.1 mi from MJ Shortstay Whiteman St Apartments

0.1 mi from CitySide

0.1 mi from Melbourne Short Stay Apartments on Whiteman

Other Landmarks

0.8 mi from Federation Square

12.5 mi from Liberty Church

CHECK RATES

Map view of Europcar Store Location

coordinates: -37.8243 144.9564

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 4.4
Vehicle cleanliness: 4.0
Spaciousness: 4.5
Counter staff: 4.3
Pick-up location: 4.5
Drop-off location: 4.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Melbourne
10 /10 Excellent
Reviewed: Sunday, August 2, 2026
Super satisfied with the whole experience.
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Anonymous
Melbourne
10 /10 Excellent
Reviewed: Thursday, February 19, 2026
Super happy with the whole experience.
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Virginia Alerander
Melbourne
10 /10 Excellent
Reviewed: Monday, April 21, 2025
The process is very simple, and the car is in good condition.
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Tony Barrett
Melbourne
10 /10 Excellent
Reviewed: Monday, March 17, 2025
Added a second driver for $8 per day.
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Steven Bush
Melbourne
10 /10 Excellent
Reviewed: Thursday, January 23, 2025
Very satisfied.
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Neil Margaret
Melbourne
10 /10 Excellent
Reviewed: Monday, August 5, 2024
The Indian guy was very enthusiastic!
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Lester Horatio
Melbourne
10 /10 Excellent
Reviewed: Tuesday, February 27, 2024
Great service, very efficient. Returning the car was quick. The vehicle was easy to drive.
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L.Appleford
Melbourne
10 /10 Excellent
Reviewed: Thursday, December 17, 2020
Everything was excellent
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Robert Joseph
Melbourne
10 /10 Excellent
Reviewed: Saturday, January 25, 2020
Very satisfied. Booked through QEEQ, picked up the car at the store. The staff spoke English and were very friendly. They explained everything clearly when I didn't understand. After submitting the order and documents, they asked if we wanted daily insurance for 50 AUD, but we declined as per the booking. They were okay with it. The car inspection was done, and we received a similar car, a Kia Sportage.
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A.Alnaggar
Melbourne
9.7 /10 Excellent
Reviewed: Monday, November 11, 2019
excellent service
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Barlow Pigou
Melbourne
10 /10 Excellent
Reviewed: Thursday, September 19, 2019
Very good, the car is brand new.
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M.Almehdar
South Melbourne
9 /10 Excellent
Reviewed: Wednesday, July 24, 2019
I paid extra to get an instant confirmation, however, when I went to the car rental location they didn’t have my booking, which cost me more time to pick up a baby booster from another location.
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YP.MOK
Melbourne
9.3 /10 Excellent
Reviewed: Friday, July 19, 2019
Excellent service
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Ng
Melbourne
9.3 /10 Excellent
Reviewed: Thursday, June 6, 2019
Good customer service!
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D.Ng
Melbourne
8 /10 Very good
Reviewed: Tuesday, May 21, 2019
The service is rather pushy on insurance coverage despite that i have already bought the comprehensive insurance from EASYrentcars. This should be avoided by looking at the agreement and booking details. Unfortunately, she was just too eager to sell. I was also given a similar car (Isuzu - diesel) instead of my preferred toyota Rav4 (petrol). This is a small issue but i will appreciate if she will to inform me that diesel is not easily available in the city pump stations. I had a hard times searching for 1 petrol station that offers diesel. This is quite annoying. Luckily, i plan to return 1 hour early but in the end, i managed to return it before 5pm as per agreed time.
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Elijah Belloc
Melbourne
10 /10 Excellent
Reviewed: Saturday, February 23, 2019
Great, the whole process was efficient, just handed over the documents and got the car.
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Sabina Sinclair
Melbourne
6 /10 Average
Reviewed: Friday, February 22, 2019
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Anonymous
Melbourne
6.3 /10 Average
Reviewed: Wednesday, January 30, 2019
poor communication on return arrangement and misleading phone enquiry
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Cleveland Simon
Melbourne
2 /10 Poor
Reviewed: Friday, August 24, 2018
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Broderick Lambert
Melbourne
10 /10 Excellent
Reviewed: Tuesday, July 31, 2018
I often rent from Europcar. The staff's service attitude is very good.
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Simon Neo
Melbourne
10 /10 Excellent
Reviewed: Tuesday, June 19, 2018
Like: The service of the staff was great. He was helpful and changed the return location when I told him about my accommodation location.
Dislike: No much choice for 6-7 seaters SUV or MPV.
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Philip, Lu
Melbourne
10 /10 Excellent
Reviewed: Friday, May 25, 2018
Like: Awesome stuff and service
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H.Kim
Melbourne
10 /10 Excellent
Reviewed: Sunday, May 13, 2018
Like: Easy to get a car and kind staff
Dislike: Not explained about car function
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M.Cooke
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 15, 2018
Like: Everything went very smoothly. No hassle when I dropped the car off.
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Lilith Maria
Melbourne
2 /10 Poor
Reviewed: Monday, February 26, 2018
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Ricky
Melbourne
10 /10 Excellent
Reviewed: Saturday, January 6, 2018
Like: Car rented was in good condition , drove for more than 700km with no problem. Staff was friendly and efficient:)
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B.ardita
Melbourne
10 /10 Excellent
Reviewed: Thursday, December 28, 2017
Like: Very easy, good car
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Renata Oliver
Melbourne
10 /10 Excellent
Reviewed: Thursday, August 10, 2017
Very convenient, the staff checked my driver's license, translation, and visa card, then gave me the car right away
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