Europcar, Paris Gare De Lyon Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Paris Gare De Lyon Information, Car Rental Instructions & Policies

Address

191 Rue de Bercy, 75012 Paris

Telephone

+33977403248

Pick-up Instructions

The Europcar office is located at 193 Rue de Bercy - Tour Gamma, Paris, France 75012. It is situated inside a parking garage across the street from the train station. You may proceed to the 2nd floor of the station to cross the street through a bridge, the Europcar office located at other end of the bridge.

Drop-off Instructions

Please return your vehicle to level -4 the Parking Indigo Paris-Lyon. Google map link: https://maps.app.goo.gl/MvxMu7uxT9MC7Phj8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:00	07:00 -21:00	07:00 -20:00	08:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 26 years old with charge of EUR 40 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

The following models require 1 year's of license holding time: Flat 500, Argo Onix Gol, Opel Corsa

The following models require 3 year's of license holding time: Ford Focus, Suzuki Jimny, Peugeot Rifter Ludospace, Opel Astra, Opel Insignia, Renault Kadjar, Vw Passat, Fiat 500c, Compact, Hyundai Tucson, Volkswagen Touran 5+2 Seats, Citroen C4 Spacetourer, Citroen Spacetourer 9s, Skoda Octavia, Bmw Mini Cooper Convertible, Volkswagen Beetle, Mazda Cx-60, Kia Carnival, Mazda 6, Suzuki S-cross, Ford Puma Or Similar, Cooper S Cabrio, Toyota Proace, Volkswagen Multivan, Peugeot Traveller O Similar, Mercedes Benz A180 Autimatic, Renault Arkana

The following models require 5 year's of license holding time: Bmw 3 Series, Audi Q5 Hybride, Volvo Xc60, Mercedes Classe V, Bmw Serie 4 Gran Coupé, Mercedes Glc, 22 Seat Bus, Bmw Serie 3 Touring, Audi E-tron 55

The following models require 7 year's of license holding time: Mercedes C-class, Vw Touareg, Volvo Xc60, Porsche Macan, Suzuki Ignis, Skoda Octavia, Mercedes-benz Vito 9-sitzer, Maserati Grecale, Bmw 420 Coupé, Bmw 2 Series Convertible, Bmw M440 Coupé/gran Coupé *model Guaranteed*, Bmw Z4 Roadster, Mitsubishi Eclipse Cross, Bmw X5

The following models require 10 year's of license holding time: Porsche Panamera Automatic Or Similar, Mercedes S-class, E Class Cab, F Vw Passat, Bmw X5 Xdrive Hybride, Mini Cooper Automatic Or Similar, Ford Mustang Cabriolet

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United Kingdom Andorra Germany Luxembourg Switzerland Sweden Italy Spain Austria Show More United Kingdom Andorra Germany Luxembourg Switzerland Sweden Italy Spain Austria Belgium Czech Republic Croatia Denmark Finland Greece Ireland Monaco Netherlands Portugal Norway Slovenia	EUR 8 per day

Please obtain prior written authorization from Europcar to drive the Vehicle outside the Territory. If you are renting Van or Truck vehicles, driving out of France is not allowed. This Authorization may be given within 50 hours of Your request. In the case of electric vehicles, it will be Your responsibility to check that recharging devices are available and compatible in the countries in which You plan to travel. Drivers will be subject to cross border fees and must purchase additional mandatory insurance at the rental desk. Please contact the local rental desk for further information. Abroad (rented in France and travel abroad) : covered but a fix package fee will be charged in case of towing : 300€ The driver has the possibility to subscribe to an insurance called the EMS ( 10€/day - Max 30 days) to avoid the towing package in case of a breakdown.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

8.1 mi from Paris Orly Airport South

8.7 mi from Paris-Le Bourget Airport

14 mi from Paris Charles de Gaulle Airport

Railway Stations

0.1 mi from Paris Gare de Lyon

0.4 mi from Gare D'Austerlitz

2.4 mi from Gare de l\'Est

Hotels

0.2 mi from Hotel Lyon Bastille

1.1 mi from Abbatial Saint Germain

1.2 mi from Hotel Claude Bernard Saint Germain

Other Landmarks

1.5 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 48.843673816683 2.3728326450969

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 0.4
Vehicle cleanliness: 0.4
Spaciousness: 0.4
Counter staff: 0.1
Pick-up location: 0.5
Drop-off location: 0.5
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

X.Tsz ming
Saint Sulpice
7.7 /10 Good
Reviewed: Saturday, June 21, 2025
I booked auto car ,but Euro car say no auto car ,only have small car or add $20per day to upgrade big car ,I rejected finally we got free upgrade but I waist 2.5 hours and find easy rent car customer services to fix it ,anyway thx easy rent car
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Isabel Jim
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Satisfied
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Burgess Bowen
Paris
8 /10 Very good
Reviewed: Saturday, June 21, 2025
Service attitude was acceptable
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Montague Dorothea
Paris
8 /10 Very good
Reviewed: Saturday, June 21, 2025
It was quite simple without any delays. However, the staff was slow, and there were lengthy introductions. It took one and a half hours to finally drive away, which is considered quick by their standards, but still can't compare to the efficiency back home.
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Angela Perkin
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Pretty good
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Gilbert Amelia
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
I booked a Toyota Corolla, but the store gave me a Volkswagen T-ROC. It's great, a brand new car with 0 kilometers. Thank you!
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Griselda Nathaniei
Paris
2 /10 Poor
Reviewed: Saturday, June 21, 2025
The overall service at the car rental location was very poor! They kept trying to upsell me to a higher-tier car at the beginning, and only stopped after I repeatedly refused. Then, they tried to sell me their insurance. Following the guidelines from the rental platform, I brought a credit card with a Visa logo and sufficient credit limit that worked in other stores, but their POS machine couldn't process the deposit. This caused me to wait on-site for four hours, severely affecting my schedule! After finally completing the paperwork, they handed me just one key and told me to find the car in the parking lot myself. The experience was mediocre. The drop-off location was okay, but when I tried to take photos, the staff stopped me, saying there was no need to worry. I don't know if there was really nothing to worry about or some other reason. Besides, the car's quality was also average. The windshield washer fluid was almost empty, running out after just two uses. On the last day, it also indicated low battery voltage. Overall, I felt it wasn't worth the money. It was a rip-off!!!
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Kelly Yale
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
The front desk guy was quite humorous and didn't try to upsell.
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Lillian Scripps
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Good car, it's brand new.
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Ophelia Housman
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Overall, very professional and excellent.
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Webb Thackeray
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Very satisfied, renting and returning the car was very convenient.
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Violet Haggai
Paris
8 /10 Very good
Reviewed: Saturday, June 21, 2025
Overall satisfied.
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Hulda Hutt
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
The service attitude was very good. They only recommended one insurance plan, but when I declined, they didn't push further. I got a hybrid Outlander, but it turned out to be quite fuel-intensive. At first, I thought the battery was broken, but later realized it was a plug-in hybrid. Since my rental period was short, I simply treated it as a regular fuel car and didn't bother charging it.
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Gabrielle Tuttle
Paris
8 /10 Very good
Reviewed: Saturday, June 21, 2025
The guidance signs were very unclear.
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Duncan Leacock
Paris
8 /10 Very good
Reviewed: Saturday, June 21, 2025
The return process is unclear. After returning the car, there's no receipt provided. How can I prove that the car has been returned?
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Ron Saul
Paris
10 /10 Excellent
Reviewed: Saturday, June 21, 2025
Excellent
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Darren Whit
Paris
4 /10 Average
Reviewed: Saturday, June 21, 2025
There was no one in line ahead of me, but the staff still made me wait. I have no idea what they were busy with.
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Aldrich Lloyd
Paris
2 /10 Poor
Reviewed: Saturday, June 21, 2025
Highly not recommended for this rental company. 1. When picking up the car on time, the company asked if we were okay with a manual transmission; otherwise, we'd have to wait. They stated, 'When you made the reservation, you only chose the cheapest option, and if we don’t have cars available, we would have to cancel your booking and refund you.' 2. Nationality discrimination: I hold a Chinese passport with a long-term French visa, license, and certified translation, yet the company asked me to provide a return flight ticket to China. However, the French customer ahead of me was not asked for this. I have previously rented cars from Alamo and Sixt across France and have not encountered such requirements. The company explained that it was to prevent vehicle loss. I told them I reside in Paris and do not have a return flight ticket. They then demanded proof of my residence and asked me to email it to a specific address. 3. Deposit is extremely high: Most rental companies require a deposit of 200-300 euros, but this company demanded 500 euros to be held. Furthermore, there was aggressive insurance upselling. Strongly not recommended! In comparison, the service at the neighboring rental company is much better.
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