3723rentacar Car Rental3723rentacar is a trusted car rental provider catering to international travelers seeking affordable and convenient transportation in Japan. Specializing in budget-friendly vehicles, the company offers a variety of discounted models ideal for both short-term and long-term hire. With a focus on clear communication, 3723rentacar provides multilingual rental guides in English, Japanese, Korean, and more, along with online support to ensure a smooth rental experience for all customers.
Strategically located near popular tourist destinations such as Senso-ji Temple in Asakusa, 3723rentacar also operates pickup and return locations at major transport hubs including Narita and Haneda airports, Tokyo Disneyland, Shinjuku, Ginza, and Tokyo Tower. Beyond Tokyo, the company extends its services to Osaka, Nagoya, and Kyoto, with options for one-way rentals between cities—making it a flexible choice for travelers exploring multiple regions.
While 3723rentacar offers competitive pricing and multilingual support, as a regional provider, some locations may have limited business hours, and the selection of vehicles may vary by site. Nonetheless, the company remains a reliable option for those seeking straightforward car rental booking with excellent local accessibility and customer support.
/10
Vehicle condition
3.4Vehicle cleanliness
3.8Spaciousness
4.4Counter staff
4.3Pick-up location
4.3Drop-off location
4.3Pick-up time
Drop-off time
2
Poor
Tokyo
Reviewed: October 10, 2024
10
Excellent
Overall service was satisfactory, but it would be ideal if they proactively offered ETC devices to customers. This time, they didn't provide ETC, which caused inconvenience.
Tokyo
Reviewed: August 7, 2024
10
Excellent
Thank you very much.
Tokyo
Reviewed: August 3, 2024
2
Poor
Tokyo
Reviewed: July 15, 2024
10
Excellent
Satisfactory
Osaka
Reviewed: June 10, 2024
6.7
Inflexible pick up and drop off
Pick up was inflexible. My baggage was lost and I requested them to wait but they were not able to. In the end I came out 1 hour late as I needed time to settle the admin and they left. I had to go to the city to pick it up costing us a lot of inconvenience and money
Tokyo
Reviewed: May 26, 2024
7.3
Fantastic booking website . Support is helpful
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
Osaka
Reviewed: March 5, 2024
6
Average
Tokyo
Reviewed: March 4, 2024
10
Excellent
Very satisfied
Osaka
Reviewed: February 10, 2024
10
Excellent
Very satisfied
Osaka
Reviewed: January 26, 2024
7.3
Average Car but Serves the Purpose
- Customer service was very proactive in reaching out once the booking is confirmed. Along the way till the collection, there was regular touch point to finalise my booking to add snow tyres, etc rental etc - Pick up at Airport which is very helpful. They were in contact to help me locate them - No counter at the airport, handover was carried out at the carpark - Handover was in Tokyo at my hotel which is very convenient - Rather surprised and disappointed with the condition of the car. Rather old, lots of scratches and just look unappealing - Performance of the car was average. The car lacks power and it is especially challenging in Japan's hilly condition
Tokyo
Reviewed: January 17, 2024
10
Excellent
The staff member Zhou who assisted me during pickup was very friendly and helpful. The snow tires on the vehicle were slightly worn but acceptable.
Tokyo
Reviewed: January 4, 2024
10
Excellent
The staff for car delivery and pickup were very friendly. They waited for an extra hour due to some unexpected situations.
Tokyo
Reviewed: January 2, 2024
8.7
Spacious and affordable rental rate
The car given is spacious however it is an old car. The car front car lights are not bright enough, wiper water is not refill and the car body is full of dims. Luckily, I took the video before we took over the car to prove we didn’t damage the car. The service crew in Tokyo is excellent and he gained most respect from us.
Tokyo
Reviewed: December 30, 2023
10
Superb
Service staff is very helpful, and provides complete necessary information we need. Appreciated!!!
Osaka
Reviewed: December 13, 2023
3.3
Poor
The car is very old and we pay the high price and expecting me to write good review not anymore
Tokyo
Reviewed: December 7, 2023
10
Easiest rental platform
They were very efficient, even return me parking fee for the pick up car parking fee. They were friendly and easy to communicate.
Osaka
Reviewed: December 6, 2023
9.7
Pleasant and smooth experience
The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.
Tokyo
Reviewed: December 3, 2023
9
Will use this company again in Japan.
Mr Wang was very helpful and he can speak Mandarin which was very convenient. I strongly recommend my friend to engage him again.
Osaka
Reviewed: November 19, 2023
9.7
Excellent
Everything was a breeze. Flexibility to arrange to return the car at our preferred location instead of the designated point for a fee.
Tokyo
Reviewed: November 7, 2023
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