CHILEAN is a well-established car rental provider in Chile, operating since 1986. With over 25 years of experience in the industry, CHILEAN has built a strong reputation among both international travelers and local customers. Known for its commitment to reliable service and customer satisfaction, the company offers a wide range of vehicles including SUVs, pickup trucks, and minivans, catering to various travel and business needs. As a local car rental provider, CHILEAN combines in-depth regional knowledge with personalized support, making it a trusted choice for both tourists and corporate clients.
CHILEAN stands out for its 24/7 personalized service and high-quality fleet of well-maintained, modern vehicles. The company is a preferred car hire option for some of Chile’s most influential companies and government agencies, reflecting its strong reputation for professionalism and dependability. While CHILEAN has a solid presence within Chile, its operations are primarily local, so travelers looking for one-way rentals across multiple countries may need to explore other options. However, for those focused on exploring Chile with confidence and flexibility, CHILEAN offers excellent value and convenience through easy booking and strategic locations.
/10
Vehicle condition
2.5Vehicle cleanliness
4.0Spaciousness
5.5Counter staff
3.5Pick-up location
5.5Drop-off location
4.5Pick-up time
Drop-off time
6.3
Average
The staff gave us a car that had no air-conditioning working. We had to spend 2-3 hours total resolving this issue. After we got the new car, we got a punctured tire while driving on a highway. We had to get this repaired ourselves and chilean did not even compensate us. Overall poor quality vehicle and bad experience.
Calama
Reviewed: March 3, 2024
7
Cheap but painful. Took a day of our holiday to remedy problems.
We waited a long time for the lady to do the paperwork - this should be more automated. The car was clean but old. On the second day, the car wouldn’t start. It was initially hard to get through to Chilean live chat. When I did, customer service was not very sympathetic, even though the problem was with their car. They agreed to send out a jump-start service at our cost - for us to argue later with Chilean. They also agreed to switch the car, once it started - but I had to do a stressful drive across Santiago to their office which was closing imminently. The staff at that office were ultimately helpful. Not a good overall experience.
Santiago
Reviewed: December 21, 2023
3.7
Avoid chillian
Would not recommend. Disinterested staff. Explained how I had to keep car clean and return with full tank yet they give me a dirty car covered in dents and only 1/4 tank fuel. No assistance with installing car seat (and it’s quality was bad)
Santiago
Reviewed: March 21, 2020
2
Poor
Santiago
Reviewed: January 4, 2019
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