Cizgi Car Rental

Very satisfied overall.

Had a minor incident, but the online support was really helpful and it all got resolved smoothly in the end.

The rental office is just outside the airport. If you’re traveling in the off-season, call them as soon as you land and they’ll send someone to pick you up. Overall, the experience was pretty good.

The airport had clear signs everywhere, the counter process was quick and easy, and the staff were very friendly. They clearly explained where we needed to go to pick up the car.

Everything went really smoothly, super easy from start to finish.

Local Turkish rental company. Super efficient pickup and drop-off, no annoying upsell at all. Staff were professional and quick—probably because of the language barrier there wasn’t much small talk, they just handled everything properly and let you go.
Car was almost brand new, about 6 months old with 15,000 km on it.
It automatically came with Turkey’s HGS toll system. Even though I didn’t see a sticker near the rearview mirror, it went through all the highways and bridge tolls smoothly. When returning the car, the staff used a handheld device to pull up the toll details, showed everything clearly, confirmed the charges with me, and then charged the card.
Fuel policy wasn’t full-to-full, so you’ll need to plan your refueling a bit.
Our car was an economy Renault Clio, basically the national car in Turkey—you see them everywhere. Very easy to drive and super fuel-efficient. It has Apple CarPlay with wireless connection, so using navigation and playing music is really convenient. The in-car charging port is a USB-A, so bring the right cable (not Type-C).
Space-wise, it’s on the small side, ideal for 2 people. The trunk fits at most two 24-inch suitcases plus maybe two backpacks on the side. If you carry more, you’ll have to put stuff on the back seat. Three people is doable but tight; four people really isn’t a good idea.

Super satisfied with the whole experience.

Absolutely fantastic, way beyond my expectations. The car was spotless and felt almost brand new.

Pickup and return were both super smooth.

The rental company was really good to work with.

The staff were incredibly friendly and helpful the whole time.

Very smooth process and service was way better than I expected.

Service at this place was really great, and the location is easy to find. As soon as you come out of the international arrivals exit and follow QEEQ’s directions, you get there right away. The staff handling the paperwork are very professional and efficient, no upselling or hidden fees at all. They clearly explain what charges you’ll be responsible for and ask if you’ve already bought insurance for the car. That’s it—no extra hassles.

Service was excellent, and the staff even told us in advance that going over by 1–2 hours would be totally fine.

Service at the rental company was decent. We arrived late, but the platform still helped contact the rental office and sort everything out so we could pick up the car without issues.

The rental company isn’t actually located inside the airport, so picking up the car was a bit of a hassle. I couldn’t manage to catch their shuttle bus. Would be great if they could improve this setup.

Queued at the airport counter for about 5–6 minutes, they needed the driver’s license and the little registration booklet, but overall the process was pretty quick. The actual car pickup was at another spot: the airport parking lot (same place for drop-off). The original car I booked wasn’t ready, so they switched me to a same-class Citroën. At first I thought the car was just so-so, but after driving it… wow, it felt like a luxury ride (probably because most cars I saw on the road were quite old). When we drove out to the beach it had just rained and the road was super muddy, so the floor mats got a bit dirty, but the rental staff didn’t make a fuss and just took the car back—drop-off was really efficient. As long as the fuel gauge is the same at pickup and drop-off, you’re good. On the highway, the far left lane is for overtaking, and you should move back to the second lane once you’ve passed to avoid blocking others. We drove a total of 2,839 km and paid about 800 RMB in HGS tolls.

Had a really great experience renting a car abroad. The staff were super friendly and proactive, no hard selling, no deposit needed. The car’s condition was clearly documented by email during pickup inspection, and the return process was really straightforward.

Car was in great condition, same model as booked, and no deposit required.

When picking up the car, the staff were very patient in walking me through the contract. But since it was a hybrid, when I immediately asked them to show me how to use it and explain the key things to watch out for, their attitude suddenly got a bit impatient. Maybe it was partly the language barrier, but still, I really hope the rental company’s staff can stay patient—after all, we’re the customers.