Katsuta-Auto Car Rental
Katsuta Auto is a trusted car rental provider based in the Tokyo area, offering professional transportation solutions for international travelers and local customers. With a fleet of new mid-to-high-end luxury vehicles, Katsuta Auto ensures a smooth and comfortable driving experience across Japan. Whether you're in the country for business or leisure, their reliable service and flexible booking options make vehicle hire convenient and stress-free.
Focused on delivering a comprehensive travel solution, Katsuta Auto goes beyond standard car rental by offering full-package travel support. All rentals include extensive commercial insurance coverage, providing added peace of mind while driving in unfamiliar locations. The company’s commitment to quality and customer satisfaction is evident in its well-maintained fleet and attentive service team.
As a regional provider, Katsuta Auto may have a more limited number of physical locations compared to larger international chains, and some operating hours could vary by branch. However, its personalized support and well-curated fleet make it a strong choice for those seeking a more tailored car rental experience in Japan. Perfect for travelers looking for efficiency, comfort, and dependable service in Tokyo and surrounding areas.
/10
Vehicle condition
3.3Vehicle cleanliness
4.6Spaciousness
4.0Counter staff
1.3Pick-up location
2.6Drop-off location
2.6Pick-up time
Drop-off time
4.7
Scam agent - avoid
Not a single panel on the car was not damaged Deposit of this place is essentially a scam. They take it and despite agreeing to refund it within 15 days, they have not.
Tokyo
Reviewed: May 28, 2024
10
Excellent
Very satisfied
Tokyo
Reviewed: April 17, 2024
4.7
The car was nice. Everything else was a pain.
When picking up the car, they asked us on the spot for an additional AU$500 deposit which they would return after 30 days. Their card machines didn’t work with our travel cards which hadn’t had any issues for the entire trip, so we had to go to a 7/11 to get cash. We exchanged bank info to facilitate our refund. After 30 days, we received nothing back, so I reached out, and after 3 weeks and many lengthy exchanges of information, we received our deposit back. Except it was AU$380, as we incurred all the transfer fees which seem to be exorbitantly high. No doubt they would have happily refunded us nothing if we hadn’t reached out. I would not recommend renting with this company.
Tokyo
Reviewed: March 12, 2024
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