Orix Car RentalOrix is a well-established car rental company operating across Japan, known for offering competitive pricing and dependable service. As a large company with a nationwide presence, Orix provides a convenient option for both domestic and international travelers looking to hire a vehicle during their stay in Japan. Whether you're planning a business trip or a leisurely road journey, Orix offers a range of vehicles to suit various travel needs.
As a local car rental provider with national reach, Orix maintains a moderate number of locations across the country. While the branch network is not as extensive as some larger global brands, this allows Orix to keep booking costs relatively lower, making it an attractive choice for budget-conscious customers. The company's online platform is available in multiple languages, streamlining the booking process for travelers from around the world. However, due to its mid-range scale, availability in remote areas may be limited, so it’s advisable to check branch access in advance when planning travel to less-populated regions.
With a focus on affordability and quality, Orix stands out as a reliable option for those seeking a balance between cost and convenience in the Japanese car rental market. Its combination of competitive pricing, user-friendly platforms, and solid customer service supports a smooth rental experience for a wide range of travel needs.
/10
Vehicle condition
1.5Vehicle cleanliness
1.5Spaciousness
1.4Counter staff
1.5Pick-up location
1.5Drop-off location
1.5Pick-up time
Drop-off time
8
Very good
The staff were very polite, and the whole process was very smooth. It took about 20 minutes to get the car.
Tokyo
Reviewed: July 15, 2024
10
Excellent
Excellent.
Nagoya
Reviewed: April 28, 2024
10
Good reliable option for Sapporo car rental
The cars are not at airport and we had to take shuttle bus for 15 mins. Waiting time for shuttle meant that total 30 mins was spent getting to counter and keys
Sapporo
Reviewed: December 24, 2023
8
Very good
Pretty good
Fuji
Reviewed: August 26, 2023
6
Average
Kobe
Reviewed: July 14, 2023
10
Excellent
There was good English communication when picking up the car in Sapporo. The car inspection was thorough and the service attitude was excellent.
Sapporo
Reviewed: December 2, 2019
9.7
Couldnt have asked for better
The customer service rep was very helpful and super polite.
Tokyo
Reviewed: October 2, 2019
10
Excellent
Friendly and helpful staff. The car provided was of excellent quality. The return process was simple and convenient.
Fujikawaguchiko
Reviewed: September 9, 2019
10
Excellent
The explanations were thorough
Osaka
Reviewed: April 6, 2019
10
Excellent
The staff's attitude was excellent.
Fuji
Reviewed: April 2, 2019
8
Very good
Polite and efficient
Osaka
Reviewed: December 20, 2018
2
Poor
Osaka
Reviewed: October 17, 2018
10
Excellent
The process was quick. Got the car in no time.
Osaka
Reviewed: October 16, 2018
8
Very good
Very good
Naha
Reviewed: September 8, 2018
10
Excellent
The staff was humorous and patient, very good service.
Naha
Reviewed: August 14, 2018
10
Excellent
The car was parked in the lot right opposite the airport, and the counter was on the first floor of AEROPLAZA. No need to take a shuttle to another location, very convenient and time-saving. The receptionist was very enthusiastic and spoke fluent English. The main points to be aware of, such as prohibited monthly parking lots and nearby gas stations for refueling on return, were all explained clearly. There was guidance when returning the car, which was very convenient. The provided child safety seat and ETC options were very handy. The car was in good condition, with less than 10,000 kilometers.
Osaka
Reviewed: August 11, 2018
10
Excellent
Like: Very helpful
Dislike: Confusing about insurance, not sure if they understood l had insurance covering excess
Sapporo
Reviewed: July 6, 2018
8
Very good
Fast car pick-up
Fukuoka
Reviewed: March 25, 2018
10
Excellent
You only need a driver's license issued by a contracting country of the 1949 Geneva Convention and an IDP. The passport doesn't need to be issued by the same country.
Chitose
Reviewed: September 8, 2017
10
Excellent
My flight was delayed and by the time I arrived at the car rental company, they were already closed. I tried numerous ways to contact the staff, and they came to give me the car after 11 PM. It was absolutely wonderful!
Nagoya
Reviewed: June 20, 2017
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