SNAP Car Rental
SNAP is a well-established car rental company based in New Zealand, offering affordable and reliable vehicle hire services for over 20 years. As a trusted local provider, SNAP focuses on delivering a streamlined booking experience with a wide selection of vehicles to suit various travel needs. Whether you're a solo traveler or a group of eight, SNAP has options ranging from compact cars to spacious vans. With branches conveniently located in both Auckland and Christchurch, the company ensures easy access for international travelers and local customers alike.
SNAP stands out for its commitment to excellent service and convenience. The company offers competitive rates on GPS devices, insurance, and airport shuttle services, making it a smart choice for budget-conscious travelers. As a regional car hire provider, SNAP is focused on growing its presence in New Zealand through strategic partnerships. While its operations are currently limited to two main locations, customers can still enjoy a broad vehicle range and attentive support. SNAP's dedication to customer satisfaction and operational efficiency makes it a dependable option in the New Zealand car rental market.
/10
Vehicle condition
1.3Vehicle cleanliness
0.9Spaciousness
0.9Counter staff
0.7Pick-up location
0.9Drop-off location
0.9Pick-up time
Drop-off time
8
Very good
It's okay.
Auckland
Reviewed: September 15, 2025
10
Excellent
Very satisfied.
Auckland
Reviewed: July 26, 2025
10
Excellent
Very satisfied!
Auckland
Reviewed: July 17, 2025
10
Excellent
Excellent.
Auckland
Reviewed: June 7, 2025
8
Very good
Reasonable rental price and excellent service.
Christchurch
Reviewed: April 29, 2025
7
Good car, good value for money but average service of the car provider.
As I stated above, the car given to us was smaller than what we booked. The counter staff members were not accommodative to our request for a slightly bigger car as we had more baggage, which was supposed to fit well in the car we had booked. Also, we had to pay a speeding fine of NZD 30 through SNAP that charged us NZD 50 as administrative charge, which was a rip off! The staff at the counter was not particularly friendly and took longer time to attend to me particularly when I returned the car.
Christchurch
Reviewed: October 28, 2024
10
Excellent
The car rental company is excellent.
Queenstown
Reviewed: October 2, 2024
10
Excellent
Very satisfied.
Christchurch
Reviewed: August 8, 2024
10
Excellent
The staff in New Zealand were very friendly when I picked up the car and quickly completed the rental process for me. Returning the car was also very fast and convenient—just handed the keys directly to the staff at the store. The staff thoughtfully arranged a car to take me to the airport. This trip was very enjoyable.
Auckland
Reviewed: August 5, 2024
10
Excellent
Excellent service
Queenstown
Reviewed: July 25, 2024
8
Very good
When I called the rental company for a shuttle, I only got automated responses. Overall service was average.
Queenstown
Reviewed: June 16, 2024
10
Excellent
Satisfied
Christchurch
Reviewed: May 18, 2024
8
Very good
Decent
Auckland
Reviewed: May 12, 2024
10
Excellent
Satisfied
Christchurch
Reviewed: April 21, 2024
10
Excellent
On the day of arrival, we couldn't get ferry tickets. They helped us modify the rental service, so we rented the same model from SNAP on both North and South Islands, as we were already familiar with it.
Auckland
Reviewed: February 29, 2024
8.7
Very good
They are okay. A bit passive aggressive. Insurance issue wasnt entirely their fault but this should be clearly communicated to the customer. Got told there was a disclaimer in their PDS. Ask them to show me and took them 15 minutes to find. So if it takes them that long to locate the fine print. Image how long for your average customer?
Auckland
Reviewed: February 28, 2024
4
Average
Auckland
Reviewed: February 21, 2024
6
Average
Auckland
Reviewed: February 13, 2024
4
Average
Auckland
Reviewed: February 10, 2024
7.7
Overall it was ok experience
The car was overall ok, had some external body defects and some tape pasted on bumpers. The child seat was not provided at the pick up by Snap even though it was booked initially in the booking. Snap then gave a child seat which was very dirty and in very bad condition.
Christchurch
Reviewed: January 3, 2024
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