Thrifty Car Rental with Van

Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.

Service was great – the pickup followed a clear standard process, and the staff handling the inspection and paperwork were really friendly and welcoming.

Overall the service was pretty good.

A really reliable company.

Pretty good overall.

Loved the whole pickup experience. The car I originally booked wasn’t available, but the staff immediately offered us two alternatives to choose from and even gave really helpful suggestions on which one to take.

Pretty good overall.

Really great experience overall.

Overall pretty good, but I still haven’t received my deposit back yet.

The car ran great and was really clean.

Thrifty rental review: real-world test of a Nissan Sentra for daily commuting Overall rating: (4/5) Car rented: Nissan Sentra or similar Location: Major US airport branches Price & booking: great bang for your buck Thrifty’s biggest selling point is definitely the price. After comparing with Hertz and Avis, Thrifty’s quote was clearly more competitive, especially if, like me, you only need a simple car to get around. The base rate was very reasonable, and booking through a third‑party site shaved the price down even further. Car condition: a solid, practical runabout I ended up with a Nissan Sentra. - Exterior & interior: The car was generally clean. There were a few minor scratches on the outside (pretty normal for rentals), but the interior was in decent shape and well maintained. - Driving experience: As a compact sedan, the Sentra is well‑suited for city driving and everyday commuting. Fuel economy was pleasantly good, and the seats were reasonably comfortable. For longer trips they can feel a bit on the thin side, but as a temporary, get‑you‑from‑A‑to‑B car, it does the job just fine.

Loved the car – big, comfortable, and easily fit four suitcases. Really smooth to drive too. Only downside was having to wait in a super long line to pick it up.

I always go with Hertz in Thailand. They’ve got way more choice than Europcar, prices are lower, and they refund the deposit really quickly.

Service was great, but make sure you double-check all the fees in detail.

Staff were really professional and efficient with both pickup and return. They kindly suggested I stick to toll‑free routes so I wouldn’t get hit with extra ETC charges. The car itself was in great condition, clean, and had no weird smells.

Overall it was pretty good, and the staff were really nice. I’m guessing it’s a company policy, but they did try hard to talk us into prepaying for a full tank of gas. In the end we decided not to prepay and just return the car with a full tank instead.

Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.

Very satisfied.

Really good

Excellent service, really happy with everything.

Really good!

Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.

Super convenient and easy to use.

Super efficient—my deposit was refunded the very next day.

The final charges were different from the original quote.

The staff were pretty nice and the pickup was really quick. They accept digital documents for collecting the car, which is super convenient. I only took the basic insurance from the rental company and didn’t add anything extra, but the staff still took the time to remind me to set Google Maps to avoid ferries and gave me the relevant contact numbers in case anything happens or I need emergency assistance.

First time renting a car and I went with the full insurance at the counter for peace of mind. I checked the price and it was pretty reasonable. Both pickup and return were super quick and straightforward. Loved it.
Still a fan of the RAV4, but getting an X-Trail isn’t bad either.

Pretty satisfied overall.

I’ve rented from them several times now and it’s been smooth and hassle‑free every time.

The line was actually pretty long—I waited almost 10 minutes before realizing I could just scan the QR code to pick up the car. It cost me about $25 more, but it saved my whole family from waiting around hungry for another hour, so it was totally worth it. I finished everything online, got the parking spot number right away, and then just walked over and drove off.

Not many staff around, but the car was easy to find.

The staff were super friendly and explained everything really clearly, and the whole rental trip went smoothly without any issues.

Super friendly, attentive service with a wide range of insurance options and very reasonable prices.

Absolutely fantastic.

Extremely satisfied

Super satisfied with everything.

Super satisfied with everything from start to finish.

I've rented with them several times now and they've never let me down—really satisfied every time.

Super attentive service. There weren’t many people when I picked up the car, and once I finished the paperwork they handed me the keys right away.

Very satisfied.

Really good overall

Super satisfied – would totally recommend this to others.

It was okay overall.

Everything was great, the car was practically brand new.

Overall pretty happy with the experience.

Service was great, the line moved quickly, and there were no extra sales pitches.

The car was almost brand new and both pick-up and drop-off were really easy.

Awesome experience — pickup was super quick and easy, the car was almost brand new and really fuel-efficient.

Shares the same location as Hertz, really convenient.

Pretty good overall — communication was smooth, the car was in great condition and really clean.