Brand new VW Golf and easy pickup and return process

The car was in great condition and the service was pretty good, but the model I booked wasn’t the one I ended up getting. Their only explanation was that the original car had already been sold, and they didn’t really offer any further solution.

Otherwise good, but weird thing with the Credit card as they copy the details. Usually rental companies just Block an amount on your card.

Smooth and kept me informed very well during the rental process.

The service at the Taoyuan Airport branch is considerate and attentive, highly recommended

Very good service. Everything was smooth. Recommend!

The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.

Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.