Europecar has always had the quickest process for both pickup and return. Returning the car takes less than a minute for them to check everything, so it never wastes any time at all. There are also no hidden fees whatsoever. With service this good, it’s only natural that customers keep coming back.
They barely tried to upsell us, which was nice. The guy did remind us that the car was really small, but I told him it was fine since it was just the two of us, so no need to upgrade. He also asked if we wanted extra insurance; I said no and he didn’t push it at all. The whole process was quick and straightforward. It’s self-service pickup: you go to the first floor of the parking garage and find the car yourself. He wrote down a parking spot for us, but it was probably wrong—should’ve been 73 and he put 93. In any case, you just go to that general area, use the key fob to lock/unlock as you walk around, and you’ll eventually spot your car.
Huge thanks for all the support this time. I was actually hesitating about whether to go with a big rental company, but choosing CRQ turned out perfect. Our 9-day self-drive trip around Hokkaido went really smoothly, everything was reliable and lived up to our expectations, and we had no issues picking up the car with an Australian IDP!
Great service with a really friendly attitude. They proactively reminded us about the correct fuel type, and even let us know that highway tolls were already included, which was super helpful.
I’ve been using QEEQ for seven or eight years now and always book my overseas rentals here – super reliable. In North America I usually go with Avis, and the Toronto airport branch was great: fast service, no hard selling, and the car was almost brand new.
It’s tucked in a corner on the first floor of the parking garage, so it’s super easy to find. When I picked up the car there was no line at all, I was out of there in under 5 minutes. Returning the car took barely a minute. Very convenient, fast, and a real time-saver.
I was really hesitant about renting at first, but once I did, it felt amazing. The rental place was easy to find, communication was smooth, and the return process was just as hassle-free. Definitely recommend.
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View more >Europecar has always had the quickest process for both pickup and return. Returning the car takes less than a minute for them to check everything, so it never wastes any time at all. There are also no hidden fees whatsoever. With service this good, it’s only natural that customers keep coming back.
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