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Very happy

Reviewed: Wed, Apr 10, 2019
About SURPRICE RENT A CAR: 5.3 /10
It was a very pleasant surprise not to be given the hard sell for insurance and for that reason alone I would use them again.
Compact | Fiat 500l or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

J.Thompson

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Compact | Fiat 500l or similar
Reviewed: Sat, Jun 15, 2019
“You get what you pay for”
About SURPRICE RENT A CAR: 4.0 /10
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
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S. Pristavu

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Compact | Fiat 500l or similar
Reviewed: Sat, Jun 15, 2019
“Probably the worst experience”
About SURPRICE RENT A CAR: 6.0 /10
Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.
About QEEQ: 10.0 /10
The booking was all right- all good and thank you for all the options and smoothness of the booking.

F.Vilardebo

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Mini | Peugeot 108 or similar
Reviewed: Sun, Jun 2, 2019
“A lot of unexpected problems for pick up and drop off.”
About SURPRICE RENT A CAR: 5.3 /10
The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

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Compact | Fiat 500l or similar
Reviewed: Fri, May 17, 2019
About SURPRICE RENT A CAR: 6.3 /10
est ce que la toyota aygo est vraiment l’équivalent d'une fiat 500 L??? Une plus grande transparence sur d'éventuels frais qui pourraient êtres engendrés par un retour hors des horaires d'ouvertures du bureau.........
About QEEQ: 10.0 /10

A.Gray

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Mini | Peugeot 108 or similar
Reviewed: Wed, Apr 17, 2019
About SURPRICE RENT A CAR: 10.0 /10
We were met at the Airport and taken by Mini Bus to the rental location. We were not expecting this . however the location was conveniently situated to the motorway and everything was explained clearly. Although booking the smallest car we were very pleased to receive a virtually brand new larger car .
About QEEQ: 10.0 /10
Very pleased with the booking arrangements and documentation received.

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