Quick checkout/ checkin but more clarity needed

C.Dodanis

Portugal

Reviewed: Sat, May 29, 2021

About Centauro: 9.0 /10

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

About QEEQ: 9.0 /10

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

Mini | Fiat 500 or similar

6-day rental

Relevant Reviews on Centauro in Portugal

Portugal

1 days rental

Small SUV | Nissan Juke or similar

Reviewed: Sun, Jul 7, 2019

“I had to send my wife and infant baby to the hotel in a taxi which cost the same as the rental car”

About Centauro: 6.8 /10

Took FOUR HOURS too pick up the car. 1 hour line to catch the shuttle to the offsite location 3 hours line at the counter to pick up the car, due to extremely high demand and poor pre-check process

About QEEQ: 8.0 /10

L.Bro

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Tue, Jul 2, 2019

“Good price, slow service.”

About Centauro: 8.0 /10

The service is very slow and the staff is not friendly, a little bit arrogant, to be honest.

About QEEQ: 8.0 /10

S.Jeffries

Portugal

1 days rental

Small SUV | Nissan Juke or similar

Reviewed: Mon, Jun 17, 2019

About Centauro: 7.3 /10

Was difficult to find them In the airport.

About QEEQ: 10.0 /10

K.Dhanak

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Fri, Jun 14, 2019

“not good at all would nnot recommed at all.”

About Centauro: 4.0 /10

Terrible service and will not be booking with them again. We arrived around 11pm and it took nearly 1.5 hours to be served, we had a 2 year old who had to wait there whilst he was really tired. I do not expect to have service like this.

C.Molam

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Jul 25, 2018

“All good”

About Centauro: 9.6 /10