nice experience

Very satisfied.

No additional insurance offer. Smooth pick-up and drop-off process. Free shuttle bus to airport.

GPS in vehicle has English setting but most menus are still Japanese. Could not use it even after attendant tried to show me how to use. Had to fill up the tank at their specified gas station and the only information given on it is a map code. It would be better to give more information so I could use Google Maps instead of being forced to use car's GPS.

Car and staff were awsome, however, you are required to go to one of their gas stations to fill up or top off before you drop off the car and bring a receipt as proof. Theory is great except forien travelers be warned you will have to have yen to top off the tank they dont take any forien cards (not even debit or military ones). Staff and experience was great just make sure to set some yen aside for the end.

Awsome thank you so much!

Friendly staff and very clean cars. Service was great too, free shuttle in a comfortable van back to your next destination.

Allow more pick up points, other than the airport. I checked with the company and they have city centre pick up.