Unjustified charges!

It took me an hour to find the store at the airport, but eventually I found out it wasn't at the airport. The contact number on the rental site didn't work, and I had to get help from the airport staff to reach someone. Then, I waited another 20 minutes to be picked up from the airport. Additionally, there was an extra $26 airport service fee.

Pretty good, the process is convenient, and the service attitude is excellent

I booked a GPS on the ZuZuChe website, but the store did not have it ready. They claimed they hadn't received any notification and didn't have any extra GPS devices available. As a result, I had to buy a SIM card and data package from a nearby store for 200 shekels, and then download and set up the navigation app, which wasted almost half a day and forced me to cancel some planned activities.

The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.