The counter staff did not help me good enough and spent a long time to finish the process. they did not give any attention to the customers. As well as, they down grade the size of car for me, gave me a smallest size car to me. I had to tell them , I had reserved the 1500 cc car but they tried to give me the 1200 cc car(Honda Brio). This was a bad experience I got from Chic Car.

I got Nissan almera not Yaris.

I rent the Toyota yaris however I received the equivalent one which is Nissan amera. Personally I think it was fine if you just drive it in downtown but I went to mountain so it was a little bit struggle however overall was good.

Raelly easy to make a process of rental a car and also good price

I rent Toyota Yaris, but i get Nissan Almera. you should give same the rent.

I have discounts but I cannot used it

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.