This is my second time renting a car, the service is great!

The staff were very nice, and there was always someone who could speak Chinese. However, there was an issue, as I booked a Nissan but was given a worn-out Toyota Vios with over 70,000 km on it. After a strong protest, I had to return to the airport the next day to change the car. The rental company insisted they were the same class, even though they clearly charge different prices. They refused to address the problem afterwards, likely due to management issues with a small company mentality; the owner might be Chinese. Ground staff services were decent.

Very reliable

Terrible experience! The car was not delivered on time as scheduled, and we had to wait for nearly an hour with our 8-month-old baby. The staff's broken Chinese was not the service we needed. When we finally got the car, the pre-booked baby seat wasn't installed, and it took a long time to get it set up. Additionally, the rental deposit we were asked to pay has still not been refunded after more than two months!

Nice people does care customer never mind only few days rental

Like it for a frequent traveler doesn’t like prepaid non refundable car rental, QEEQ is the best choice for me