Very fast, very good, a thousand times better than domestic providers.

Overall good, but some staff members have a rather poor attitude and can easily mess up pre-confirmed emails.

Well, I rented a Yaris but got a free upgrade to a CRV. There wasn't a car seat available for young infants, so we had to bring our own. Overall, the experience was quite good. The English accent was rather strong, so you need to listen carefully.

Thai company is a local car rental company in Thailand. I chose them initially for their competitive prices and because they are local, which I thought would be helpful in case any issues arose. It turns out the process of picking up and returning the car was quite smooth and less complicated than I imagined. They didn't inspect too much during the return, just checked the fuel gauge, which was nice and easygoing.

The car inspection was quite thorough. When returning the car, they even checked if the floor mats were missing, which was the first time I encountered such a situation. They asked why there was only a front floor mat and none in the back... how would I know? When I picked up the car, they didn't confirm if all the mats were there. Who would remove the car mats anyway? Maybe there weren't any rear mats when I picked up the car.