Probably the worst experience

S. Pristavu

Portugal

Reviewed: Sat, Jun 15, 2019

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.

Compact | Fiat 500l or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Pamela Crofts

Portugal

1 days rental

Reviewed: Fri, Aug 16, 2024

About SURPRICE RENT A CAR: 6.0 /10

About QEEQ: 8.0 /10

M.Bryan

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Tue, Oct 15, 2019

“Great value”

About SURPRICE RENT A CAR: 7.7 /10

Explanation of where the pick point was, could have been better

About QEEQ: 8.0 /10

NR-TRAVEL.NL

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Aug 31, 2019

“Returning the car was disappointing”

About SURPRICE RENT A CAR: 7.3 /10

Great car and a quick handling service when we get the car. But it was a shame that when the car was returned, the petrol meter was broken and that the lady of the rental company did not believe that the tank was full. She didn't want to see the receipt, while the gas station is across the street from this rental company. It still feels annoying how the handing went. I had to go back to the station to refuel the tank so that it overflowed ;-(

About QEEQ: 10.0 /10

A.Gibb

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Thu, Jun 27, 2019

“Easy”

About SURPRICE RENT A CAR: 10.0 /10

We booked 2 cars and the whole experience flowed without a hitch. A+++++

About QEEQ: 10.0 /10

First class service, great operation, no improvements needed just keep doing it

M.Crowe

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, May 19, 2019

About SURPRICE RENT A CAR: 6.7 /10

Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again

Probably the worst experience

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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