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Probably the worst experience

Reviewed: Sat, Jun 15, 2019
About SURPRICE RENT A CAR: 6.0 /10
Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.
About QEEQ: 10.0 /10
The booking was all right- all good and thank you for all the options and smoothness of the booking.
Compact | Fiat 500l or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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Economy | Seat Ibiza or similar
Reviewed: Wed, Nov 6, 2019
“Easy and excellent value.”
About SURPRICE RENT A CAR: 9.0 /10
The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.
About QEEQ: 10.0 /10

F.White

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 23, 2019
“Rip-off”
About SURPRICE RENT A CAR: 6.0 /10
The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

S.Seddon

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Sun, Jul 14, 2019
About SURPRICE RENT A CAR: 9.0 /10
I noted there were bad comments on FB page about Surprice rent a car but I can honestly say none of them rang true in my experience with them. Counter staff polite friendly and did not push more insurance. The man who check vehicle when we returned was also polite and it was very quick. Would use them again as I think i saved approx €300!!
About QEEQ: 10.0 /10

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Compact | Fiat 500l or similar
Reviewed: Tue, May 14, 2019
“Surprice avoid.”
About SURPRICE RENT A CAR: 7.3 /10
Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!
About QEEQ: 10.0 /10

T.Meads

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Mini | Peugeot 108 or similar
Reviewed: Sun, Apr 28, 2019
About SURPRICE RENT A CAR: 9.0 /10
the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.
About QEEQ: 8.0 /10
dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

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