They carefully respond to any issues, take detailed photos during car handover, and upload them for customers. This prevents disputes during returns and protects both parties' rights. A great choice for future rentals.

Terrible service, I waited for 30 minutes and when I asked, they said there was traffic...

This is the first time i using this service no complain and so far quite happy. maybe i book a small car so feel space smaller.

no comment for now easy to use platform but for the addition insurance portion is not very clear. hope can improve on the pricing transparency

The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.

Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.

Excellent service and highly recommended!