Very satisfied.

1. There is no physical store at the airport. 2. Despite the agreed time being 8 AM, I had to make several calls hours in advance, and they arrived only at 9:30 AM. 3. Malicious claims. 4. No staff was present to inspect the car during the return process. 5. No full tank policy; the car provided only had a range of 130 kilometers. 6. I will never rent from such unreliable small companies again. Everyone, beware and don't fall for them.

Acceptable

Quick checking in/out process. The reliable, knowledgeable and polite assistant.

Dostałem Audi A4 tdi