The mini program is terrible. The Yesaway WeChat mini program couldn't add my trip, and I had to contact them using the old-fashioned email method. Many Thai people in Chiang Mai speak Chinese, which is an advantage. However, the car was really bad—no rearview camera, no smart console, and the engine was very noisy.

Very satisfied

This is my second time using Yesaway. Just like in Bangkok, it's convenient and the service is great.

Terrible experience! The car was not delivered on time as scheduled, and we had to wait for nearly an hour with our 8-month-old baby. The staff's broken Chinese was not the service we needed. When we finally got the car, the pre-booked baby seat wasn't installed, and it took a long time to get it set up. Additionally, the rental deposit we were asked to pay has still not been refunded after more than two months!

All good, many thanks