The staff who handed over the vehicle was very friendly.

Poor English, lots of issues

I never notice that name on Facebook not match with ID Card will not allow them to release the car for me. Have to correct my name for almost 1 hr. Should better have fast track to reduce the time.

Good service even ask many time to update status of rental car. Thank you so much.

I got Nissan almera not Yaris.

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.