I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.

They didn't inform us that smoking in the car was prohibited and fined us.

Very good service. Easy and comfortable. I will book again. Thank you.

Very good service. Easy and comfortable. I will book again. Thank you.

Had to wait long time for pickup . Difficult to detect the counter if passenger arrives at terminal 1. Need to walk to terminal 2 for counter.. counter person was in hurry to handover the vehicle and didnt let us click all the photos which turned up in unneccesary tire scratch charges of thb 5500. While returning counter person blames us that we should be responsible enough to check everything. Thank god we had 1st party protection which helped us in getting that money back.

Portal is good.. helped a lott

Counter services need to improve