I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.

Flight got delayed and informed them. They gave assurances that there is nothing to worry and it was indeed. All good!

Use to book at the official websites of car rentals, spend so much time and hassle going through each and everyone of them. Gave easyrentcars a shot and I am never looking back, its too easy! Now all the official car rental websites bookmark removed and replace with easyrentcars. Thanks easyrentcars!

Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad

Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem

Very pleased with counter staff, got bonus of upgrade to Honda Accord.