Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!

Portugal

Reviewed: Sun, Jul 7, 2019

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

Economy | Seat Ibiza or similar

1 days rental

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D.MacDonald

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 28, 2019

“Made us very late getting to our rental place”

About SURPRICE RENT A CAR: 7.3 /10

Waited about 2 hours to get car

About QEEQ: 7.0 /10

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Fri, Sep 13, 2019

About SURPRICE RENT A CAR: 6.7 /10

dirty windows, inside, outside. dirty car.

J.TOUSSAINT

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Sat, Jun 1, 2019

“L'indication du lieu où se trouvait la navette n'était pas clair lors de la réservation”

About SURPRICE RENT A CAR: 9.0 /10

Il a fallu attendre aller-retour de la navette, suite aux nombres de réservations ( 2 voitures avec 7 personnes, puis 3 voitures avec 8 ou 9 personnes).

About QEEQ: 10.0 /10

Parfait

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Thu, May 23, 2019

“average”

About SURPRICE RENT A CAR: 7.3 /10

Well, first of all they never answered the phone when we tried to call to inform them that our flight had been changed and that we would arrive earlier. So when we actually arrived, they were not quite happy. Still, we got the car. But then, they asked for a credit card, which we had, but didnt want OUR credit cards so they made us pay an insurance to cover the "risk" of not having a credit card. Anyways, the car was fine and we were pretty satisfied with it. Just the employees were a bit off.

About QEEQ: 8.0 /10

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Tue, May 14, 2019

“Surprice avoid.”

About SURPRICE RENT A CAR: 7.3 /10

Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!

About QEEQ: 10.0 /10

Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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