Overall service was average. Due to the language barrier, communication relied on images, basic gestures, and translation apps, which felt rather inefficient. At pickup, I showed them a picture of their store, but the staff just shook their head and ignored me. Did they not understand my intent? If that's the case, they could have asked me further or clarified if the store wasn’t theirs. Then I presented the rental voucher, and they immediately signaled to proceed with the process. I finally breathed a sigh of relief—found the right place! At vehicle return, the inspection went smoothly, but they informed us about a toll fee, which confused us. After questioning it, they pulled up a system image showing the incurred fee. We promptly showed our proof of toll payment, but they said something unclear and appeared to ignore us. Since we were running short on time for our flight, we used the translation app to stress the urgency and asked them to resolve the issue quickly. They only insisted we pay the fee. Having no choice due to time constraints, we paid and left.

Very satisfied. They gave detailed explanations for everything. Pickup and drop-off were quick, and the car was almost new with just 5000 km on it.

The staff very helpfull n the process is very easy

This website very easy to rent a car n the price is worth it for me

They gave us a brand new car which was much appreciated!

Relatively easy to book.

We were given a free upgrade to a VIOS. The vehicle has had a hard life, with a lot of scratches. It was very clean though. Thai Rent a Car staff were very helpful.