Excellent service

Great service. I initially planned to pick up the car earlier. The customer service contacted the rental company on my behalf, and they agreed. However, due to Bangkok's traffic, I arrived 30 minutes later than expected, almost at closing time. The staff were still very welcoming and waited for me.

The service attitude of the Thai staff is impeccable. They helped drive the car to a nearby exit and answered any questions I had. They also promptly cooperated when I asked for a second confirmation of the vehicle's scratches.

Staff was friendly, vehicle collection was a breeze. Overall tme taken to complete the documentation was less than 5mins.

Managing my expectations. Would have been great if confirmation of my booking from the car rental company is instantaneous. Had to wait within the next 24hrs for confirmation reply.

Very helpful and friendly staffs, car was clean.